Customer Service Dining Room
Resume:
Taryn Wyatt
**** *** ********* *** ** #***
Washington, DC 20009
*****.*****@*****.***
WORK EXPERIENCE
August 2022 to September 2023
Michele’s
Bartender
Washington, DC
Adheres to the standards of fine dining within the dining room and at the bar
Answers questions on menu selections regarding ingredients and preparation
Complete daily prep lists (mixers, juices, garnishes, etc) or batches
Recipe adherence relating to ingredients, technique, and presentation as communicated by Bar Director
Complete opening and closing duties, including restocking items, turning off lights
Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
March 2021 to May 2022
Knead Hospitality
Bartender
Washington, DC
Providing excellent customer service while fulfilling Bartender responsibilities
Providing a positive and friendly guest experience by interacting with patrons and satisfying their requests in a timely manner
Mixing beverages using an extensive range of ingredients including liquor, liquors, bitters, shrubs, sodas, juices, sugar, and fruits; Slicing, pitting, and preparing fruit garnishes for drinks
Taking beverage orders from customers or wait staff and serving drinks as requested, paying extreme attention to detail
Assessing customer preferences and making drink recommendations; Creating unique drinks
Delta SKY CLUB
Bar Manager/Bartender August 2018 to March 2021
Washington, DC
Responsible for management of day to day operations
Coordinated and supervised staff members and lead them by example to ensure the highest quality services
Managed inventory and supplies
Complied with all food, beverage and FAA regulations
Maintained a safe and secure work environment
Assisted in the development and implementation of training programs; assist in orienting and training new hires; provides continuous coaching and counseling of service personnel
CAPITOL HOST
Customer Service Manager March 2011to July 2018
Washington, DC
Develop rapport with the client and ensure total and complete customer satisfaction, taking steps necessary to avoid recurrence of future complaints
Responds to and resolves all customer/client issues and problems, capably handling difficult clients/situations while always demonstrating and conveying a positive image of the company
Reviews event details and special instructions with event staff, assigns work duties to gain maximum productivity/performance
Ensures that all scheduled employees arrive at event on time and exert the effort necessary to attain departmental and company goals
EDUCATION AND TRAINING
Emory Continuing Education September 2012
Atlanta, GA
CERTIFICATE
Event Planning
Art Institute of Atlanta June 2010
Atlanta, GA
ASSOCIATE'S DEGREE
Wine and Spirits
Food and Beverage Management
Professional School of Bartending January 2006
Arlington, VA
CERTIFICATE
Mixology
Certifications
ServSafe Food Handlers Certificate
Training for Intervention Procedures (TIPS)
Techniques of Alcohol Management (TAM)
Techniques of Effective Alcohol Management (TEAM)
Proctor for ServSafe Management and Food Handlers exams
Contact this candidate