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Quality Assurance Technical Support

Location:
Glendale Heights, IL
Salary:
80000
Posted:
June 06, 2024

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Resume:

KOLBY ROYE

**** **** *****, ******** *******, Illinois

630-***-****

***********@*****.***

https://www.linkedin.com/in/kolby-roye-335b7122

EDUCATION

****-**** ****** ********** ******, IL

Bachelor of Science - Cybersecurity and Computer Science

• Graduation May 2024

• GPA: 3.276 of 4.0

• Object Oriented Programming, Web Application Development, Software Testing, Quality Assurance, Database Design, Database Implementation, Digital Forensics, Ethical Hacking and Cyber Risk Governance.

• Capstone Project: Developed as part of a team, a mobile application allowing users to navigate the Fox River Trail. Utilized my programming skills to configure the Mapbox API for our application front-end design for the end user experience.

WORK EXPERIENCE

May 2023- Aug. 2023

IT Intern at Armarius Software and Solutions Warrenville, IL

• Performed hardware and software configurations for workstations.

• Supported users who had issues with their workstations.

• Provided technical support for the remote user base.

• On-site diagnostics of servers, cameras, and legacy systems.

• Ran cable for server racks.

Jun 2022-Dec. 2022

Services Technician at Insight Enterprises Hanover Park, IL

• Installed computer hardware in workstations.

• Imaged and configured workstations for corporate use.

• Recovered data from machines that were decommissioned.

• Worked in the integration lab managing multiple projects at one time.

• Performed troubleshooting of various issues across workstations and servers. LEADERSHIP AND ACTIVITIES

• A founding member and President of the Esports Club.

• Grew the Esports Club over 200% under my direction.

• Organized on-campus events to increase exposure of the club.

• Created the university’s first Esports team to compete against other colleges and universities.

• Proposed and advocated to university leadership, to secure Esports funding.

• Member of the Aurora University Drumline, Concert Band and Jazz Band.

• Member of Aurora University Computer Science Association.

• Drummer for several local bands and independent groups. APPLICATION AND SOFTWARE EXPERIENCE

• https://github.com/kroye0213

• Languages: Python, Java, HTML, CSS, C#, Kotlin, DART, SQL and Xcode

• Applications: Azure Active Directory, JetBrains PyCharm, JetBrains IntelliJ, JetBrains WebStorm, JetBrains CLion, JetBrains Android Studio, Flutter, GitHub, N-Able Remote Software, Autopsy, Wireshark, Belkasoft Evidence Center, TryHackMe, FTKImager, VMware, VirtualBox, Mapbox API, and Google Maps API

• Technologies: Android SDK, Dart SDK, Flutter SDK, and Virtual Machines

• Operating Systems: Linux (Kali, Arch and, Ubuntu), Windows (10 and 11), Android and iOS



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