Security Officer Customer Service
Resume:
CARLTON WHITE
Security officer
Wilkes-Barre, PA 18705
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Package Sorter
Shipmonk - Pittston, PA
October 2022 to Present
I'm responsible for removal of certain size boxes
Transporting Gaylords to and from delivery truck
Wrapping pallets and transportation to truck
Security Officer (Full-time)
United American Security LLC - Wilkes-Barre, PA
April 2018 to Present
• Hard diligent worker
• Pleasant and respectful demeanor reliable worker
• Level-headed and stressful situations
• Flexible work hours
Master Barber
Perfect styles & Cuts
2009 to Present
Cashier/Retail Assistant
Turkey Hill Minit Markets - Wilkes-Barre, PA
November 2021 to February 2022
Over night cashier assistance
Count cigarettes and lottery tickets
Cleaning of the entire store and replacing of inventory Cashier/Customer Service /shipping/sales rep
Barnes & Noble - Livingston, NJ
October 2009 to May 2012
Responsibilities
. SKILLS •MS Windows proficient •Trusted key holder • Exceptional communication skill • Creative problem solver • Strong client relations • proficient in cash management • Strategic sales knowledge • Floor set design expertise • Training development aptitude • shipping and receiving professional WORK HISTORY CASHIER/FLOOR SALESMEN BARNES AND NOBLE Livingston NJ •Greeted customers entering the store to a certain with what each customer wanted or needed • Answering an average of over 50 calls per day by addressing customer inquiries solving problems and providing new product information.
• Describe product to customers and accurately explain in detail and care of merchandise. • politely assisted customers in person and via telephone. • recommended, selected and help locate and obtain out of stock product based on customer request. • answering product questions with up-to-date knowledge of sales and store promotion. • effectively communicated with and supported sales, marketing and administrative teams on a daily basis. • bag, box or gift wrapped sold merchandise to customer request.
• scored in top 10% of employees and successful resolutions of issues. •Directed calls to appropriate and indvisuals and departments. Master Barber Perfect styles and cuts Newark NJ • politely assisted customers in person and via telephone. • provided an elevated customer experience to generate a loyal clientele • developed a reputation as an efficient service provider with high accuracy. EDUCATION HIGH SCHOOL DIPLOMA 2008 CENTRAL H.S NEWARK NJ SOME COLLEGE Skills Used
aptitude • shipping and receiving professional WORK HISTORY CASHIER/FLOOR SALESMEN BARNES AND NOBLE Livingston NJ •Greeted customers entering the store to a certain with what each customer wanted or needed • Answering an average of over 50 calls per day by addressing customer inquiries solving problems and providing new product information. • Describe product to customers and accurately explain in detail and care of merchandise. • politely assisted customers in person and via telephone.
• recommended, selected and help locate and obtain out of stock product based on customer request.
• answering product questions with up-to-date knowledge of sales and store promotion. • effectively communicated with and supported sales, marketing and administrative teams on a daily basis. • bag, box or gift wrapped sold merchandise to customer request. • scored in top 10% of employees and successful resolutions of issues. •Directed calls to appropriate and indvisuals and departments. Master Barber Perfect styles and cuts Newark NJ • politely assisted customers in person and via telephone. • provided an elevated customer experience to generate a loyal clientele • developed a reputation as an efficient service provider with high accuracy. EDUCATION HIGH SCHOOL DIPLOMA 2008 CENTRAL H.S NEWARK NJ SOME COLLEGE
cashier baker drive Thur
dunkin donuts - Newark, NJ
May 2010 to May 2011
Responsibilities
Maintaining clean work space maintain clean hygiene friendly customer service. Education
High school or equivalent
Central High School - 01 - Newark, NJ
2004 to 2008
high school diploma
Central High School
Skills
• Patrol
• Security (3 years)
• Customer Service (8 years)
• Organizational Skills
• Word
• Stocking (1 year)
• Loss Prevention
• Surveillance (2 years)
• Sales Support
• Cash Handling (8 years)
• Sales (8 years)
• Van driver (2 years)
• Serving
• Box Truck (3 years)
• Delivery Driver Experience (2 years)
• Inventory Control (1 year)
• Conflict Management
• Packaging (3 years)
• Leadership
• Custodial experience
• Janitorial experience
• Commercial cleaning
• Machining
• Property management
• Customer service
• Heavy lifting
Certifications and Licenses
Security Guard
Driver's License
Additional Information
• Currently been a Security Guard officer for 10 months
• I am recognized as a pleasant, and effective security guard
• I always remain in a approachable demeanor and friendly easy to work with co worker
• I am accustomed to answering and directing phones calls, faxes, and Microsoft proficient
• I'm no stranger to to patroling and being observant of the safety of people under my care and myself
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