Customer Service Warehouse Supervisor
Resume:
MARC ROSENBLATT
Sewell, NJ **080
*.**********@************.***
PROFESSIONAL PROFILE:
22+ years of Warehouse Management experience
Strengths in shipping, processing orders, packing for deliveries and customer service
Damage control and recording
Solid managerial and communication skills
Familiarity with safety codes and regulations
Strong critical thinking and decision-making skills
EXPERIENCE:
American Expediting, Folcroft, PA 2010- Present
Warehouse Supervisor. Completes shipments by processing and loading orders. Prepares orders by processing requests and supply orders. Track and document exact shipment arrival and departure times. Tag and label merchandise. Label and stockpile merchandise according to size, shape and type. Box, wrap and pack merchandise in accordance with relevant procedures and standards. Prepare all orders for shipment. Record and manage all impaired or damaged merchandise items.
Greyhound, Philadelphia, PA 2002- 2010
Package Express Supervisor. Responsible for the promotion of all pickup and delivery services, including, but not limited to encouraging customers to open an account; ensuring shipments are loaded on the proper schedule; notifying receiving location of delivery; notifying courier of pickups and deliveries; preparing and updating pickup and delivery manifest; up-selling Priority service and products. Inform customers, either in person or via telephone, regarding products and any restrictions. Accept payment and follow cash handling procedures. Load Priority & GPX online shipments, provide shipment manifest for driver to sign and confirm departure in POS. Check in-bound manifest; check-in shipment; update POS; complete Delivery Manifest.
EDUCATION:
Rowan University
Bachelor of Arts, Communications
CERTIFICATION:
TSA Certified (Transportation Security Administration) 2010-present
REFERENCES:
Professional:
Gisela Anderson American Expediting 484-***-**** **.********@************.***
Melissa Pena Choice Logistics 800-***-**** *****@***************.***
Personal:
Michael Lazar 609-***-**** ****@************.***
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