Customer Service Line Cook

ALONZO SMITH

***-** ***** **, ******** NY, ***** ● 347-***-**** ● ************@*****.***

SUMMARY OF ACHIEVEMENTS AND SKILLS

Seeking a challenging Produce Management position in a well-established supermarket, where I am able to offer my experience and skills to serve customers and the organization in a professional manner. EDUCATION

Edgecombe Community College, Rocky Mount, NC January 1998 - January 2001 Human Services

SKILLS

Ability to handle multiple responsibilities

Strong coordination across all levels

Customer Service

Results-oriented and time management

Budget administration

Staff development

Team leadership

Revenue generation

Vendor coordination

WORK EXPERIENCE

Applebee’s Restaurant, Woodmere and Bellmore NY March 2021 – Present Line cook, Trainer, Supervisor

Assisted with budget administration

Ensured staff development

Provided team leadership

Generated revenue through controlling good cost and labor Applebee’s Restaurant, Lilburn and Stone Mountain, GA June 2005 – March 2021 Assistant Manager

Supervising a team of 8 people

Receiving and checking the quality of goods from suppliers

Performing clerical and administrative duties to support senior

Increasing sales and customer service levels

Chili’s Restaurant, NC and GA March 2000 – June 2005 Line Cook, Trainer

Customer Service

Ability to handle multiple responsibilities

Provide Motivation activities to crew

A&P Supermarket, NY March 1987 – March 2000

Stocking shelves

Rotating products to insure reduce wastage

Broke down boxes, tied and stock for pickup

Excellent customer service

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