Security Officer Customer Service
Resume:
Glenn Mcnamee
Canal Winchester, OH *****
********@*****.***
Dedicated security guard motivated to provide excellent and professional customer service to the clients. Committed to applying knowledge of security procedures, as well as surveillance to aid in loss prevention and the development of a safe environment for its employees. Authorized to work in the US for any employer
Work Experience
Security Officer
Garver Asset Protection-Groveport, OH
April 2023 to March 2024
• Licensed professional security officer for 1 year
• Monitored TJX facilities for property damage and theft
• Verified guest and vendor identifications at each entry point
• Effectively communicated pertinent information to employees and visitors
• Greeted and engaged with individuals to assess needs and provided appropriate service in a courteous and professional manner
• Enforced security regulations
• Assisted in developing a safe environment for employees
• Checked bags to aid in security and loss prevention
• Monitored CCTV cameras, entrances and exits
• Provided excellent customer service
• Trained new guards in security procedures of the clients Security Officer
Sunstates Security-Columbus, OH
January 2022 to April 2023
• Licensed professional security officer for 1 year
• Monitored TJX facilities for property damage and theft
• Verified guest and vendor identifications at each entry point
• Effectively communicated pertinent information to employees and visitors
• Greeted and engaged with individuals to assess needs and provided appropriate service in a courteous and professional manner
• Enforced security regulations
• Assisted in developing a safe environment for employees
• Checked bags to aid in security and loss prevention
• Monitored CCTV cameras, entrances and exits
• Trained new guards in security procedures of the clients Maintenance
Walmart-Canal Winchester, OH
September 2004 to January 2022
• Greeted customers
• Swept/Mopped floors
• Stripped, waxed and buffed floors
• Cleaned offices, restrooms, and common work spaces
• Managed trash collection
Janitorial Worker
PetsMart Distribution Center-Groveport, OH
January 2001 to September 2004
• Cleaned floors
• Cleaned offices, restrooms, and common work spaces
• Cleaned warehouse
Education
High School Education
Groveport Madison High School - Groveport, OH
August 1993 to June 1996
Skills
• Excellent Customer Service (10+ years)
• Supervising Experience
• Surveillance and Loss Prevention Skills
• Knowldedge of Safety and Security Procedures
• Abiltity to work as an effective member of a team, as well as independently
• Janitorial Experience (10+ years)
Certifications and Licenses
Security Guard Card
January 2022 to January 2024
Assessments
Security guard skills — Proficient
December 2023
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Security guard skills — Completed
May 2023
Assessing risks, enforcing security standards, and handling complaints Full results: Completed
Work style: Reliability — Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Management & leadership skills: Impact & influence — Completed March 2024
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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