Scrum Master Project Manager

KHUSHBU PATEL

Phone: - 619-***-****

LinkedIn: https://www.linkedin.com/in/khushbu-patel-a7861589/

Email: - *********@*****.***

SUMMARY

·10+ years of professional experience in the software industry focusing on Agile, SCRUM, SAFe and SDLC for product and projects development with in-house and offshore team's solutions.

·I am a creative Project Manager, Business Analyst, and IT Management professional with a record of increased responsibility.

·A technically strong IT Program Manager/Senior Scrum Master

·Enthusiastic leader with experience in Software Technology working with groups, teams and organizations that use Waterfall and Agile for delivering full life-cycle of complete projects.

·Strong experience in full project life cycle (Requirements through Implementation) including Frontend, Backend & Middleware with delivery responsibility/ ownership.

·Expert in Agile with experience in ceremonies like daily stand-up, sprint planning, backlog grooming, sprint retrospective.

·Proven strength in trouble-shooting, problem solving, coordination, testing and analysis.

·Excellent track record in escalating impediments, removing team roadblocks, managing risks & dependencies, delivering customer centric product and features.

·Good knowledge in modern delivery practices such as continuous integration, behavior/test driven development.

·Focused on building high-performing teams, support organization structure optimization and communication alignment to increase development velocity and quality toward business-driven goals.

·Provide ongoing coaching and to resources as requested by Scrum Masters on Project Management best practices; phase planning.

·Experience managing distributed development teams spanning multiple geographies and time zones.

·Capable of delivering large-scale software and Web development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams.

·Extensively using JIRA for maintaining User Story Hierarchy, Backlog Grooming, Updating Tasks, Planning Iterations and Releases.

·The IT Project Manager was responsible for digital portfolio control on Digital Client Experience team with respect to financial planning and management of the Digital portfolio of Agile initiatives, from agile project intake to release planning and assisting with the digital roadmap.

·Responsible, analytical, forward - thinking and adaptable person with a track record of problem- solving, strategic planning and resolving complex issues.

·Effective result-oriented team-player with excellent verbal and written communication skills along with capability to learn and handle new technologies.

·Scrum Master to the Strategy and Business office project team working to build a professional fee Tableau dashboard to report data analytics of the overall segment spend on commitments, accruals, recovery and forecasting accuracy.

·Excellent team building, collaborative, coaching and mentoring, stake holder and vendor management, client communication capabilities.

·Strong knowledge of web application development using Angular, HTML, CSS, PHP, ASP .Net, C#, JavaScript, jQuery, Bootstrap, SQL Server, WordPress, MySQL, Oracle, C, C++ & AWS, iOS, Android.

WORK EXPERIENCE

Scrum Master (Infosys, San Francisco, CA) April 2020 to Present

(Client: BlueShield of California, Oakland, CA)

·Facilitating Scrum ceremonies like Daily Stand-ups, Sprint Planning, Sprint Review meetings, Backlog Refinement meetings, Retrospective meetings and contributed to the success of the team by providing productive feedbacks.

·Working closely with Product Owners to translate the functional requirements into business processes for product development.

·Organized, trained facilitated and managed the training academy setup by the Organization for Training Project Manager.

·Leading and Presenting the team in Scrum of Scrum call.

·Requirement gathering from the Product Owner and Stakeholders, creating/managing backlog items and writing/track progress on user stories using backlog management tool on a daily basis.

·Taking complete ownership of assigned Healthcare project from kickoff to sign-off.

·Documented and managed project schedules, issues logs, status reports, change requests, statements of work, project approvals, and other project deliverables.

·Successfully delivered projects based on UI & backend including technologies like Angular, Java, HTML, CSS, JavaScript, jQuery, DBMS, APIs, iOS, Android etc.

·Expertise in defects and agile project management and effectively coordinate between business team, developers and the QA teams

·Used Confluence and Share Point as collaboration tools to manage and store project related documentation.

·Working on tools like JIRA for managing requirements, allotting tasks, issue tracking and requirement traceability.

·Identified, sized and split the epics into User Stories by adhering to INVEST criteria and defined Acceptance Criteria.

·Developed and implemented long-range strategies to achieve project milestones.

·Oversaw, mentored and trained project team members

·Change Leadership through reinforcement key messages on sprint planning supporting the Scrum Master in identifying and managing resistance.

·Leading large cross-functional teams to deliver a customer centric product on time.

·Following Agile methodology like Scrum & Kanban for Software Development Life Cycle (SDLC).

·Presenting Project updates on executive level.

·Hands on experience on scrum & development tools like JIRA, Bitbucket, Jenkins, Confluence, Mural.

·Responsible for assigning JIRA stories to dev team & taking daily updates.

·Helping Development team for any impediment, technical blocker or any dependencies.

·Collaborating with different cross functional teams like QA, Management, environment support & product owner for development updates & support.

·Responsible for making and verifying Release checklist.

·One-on-one Agile coaching/helping of team members.

·Excellent at multitasker, handling multiple projects simultaneously.

·Mediating conflicts that arise during product development.

Scrum Master (Healthy Dining, San Diego, CA) Aug 2018 to Nov 2019

·Responsible for complete SDLC including designing, developing and maintaining Healthy dining client’s websites.

·Leading meeting through Scrum ceremonies like daily Stand up, Sprint Planning, Story Grooming, Sprint Review & Sprint retrospective meeting.

·Planned and implemented the following project as the Project Manager adopting the PMI Project Methodology

·Acted as Scrum Master for Product teams with a focus on guiding the teams towards improving the way they work.

·Developed and implemented policies, processes and procedures for managing IT related projects.

·Lead teams to provide user friendly and mobile responsive websites.

·Display strong experience in overcoming organizational challenges of transitioning to Agile methodology from traditional project management and development.

·Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.

·Used Microsoft Projects 2010 and MS Visio as Project Management tool.

Web Developer (J-Sci Med Central, San Diego, CA) June 2015 to Dec 2017

·Responsible for designing, developing, testing and maintaining web base applications.

·Perform responsibilities to provide user friendly website’s appearance, content, Functionality, usability and search engine optimization.

·Main strengths are Angular, PHP, HTML5, CSS, jQuery and JavaScript.

·Working with MySQL for data storage.

·Hands on experience with Dreamweaver for web application development.

·Understanding and using of MVC Architecture.

·Using web API for backend data integration.

·Responsible for Google analytics integration and data report.

·Managing large publishing related data in SQL and excel.

·Often using Photoshop, illustrator, InDesign for creating and editing company’s logo, flyer and images.

Software Engineer (Tri max infotech, Baroda, India) Jun 2012 to Dec 2013

·Responsible for designing, developing and testing desktop applications used to help clients manage and store data in their database.

·Completed daily task using technologies like C#, asp .net Framework, bootstrap, jQuery, AWS.

·Developed projects based on Enterprise Resource Planning (ERP) applications.

·Provided application and framework customer support for ongoing projects.

EDUCATION & CERTIFICATES

·Certified Scrum master (CSM from Scrum Alliance)

·Project Management Professional(PMP from Project Management Institute)

·Advanced Certificate in Web and Mobile Applications Development (San Diego State University)

May 2015

·BE in Information Technology (Gujarat Technological University, India)

May 2012

·Diploma in Information Technology (Maharaja Sayajirao University, India)

May 2009

TECHNICAL SKILLS

oMethodologies : Agile Methodologies, Project Management, Business Analysis, SDLC, Waterfall

oProject Tracking Tools : JIRA, SharePoint, Trello

oLanguages : ASP.Net, PHP, C#, Java, C, C++, SQL, Python, JavaScript

oWeb Technologies. : Angular, HTML, CSS, JavaScript, JQuery

oWeb Development : Dreamweaver, Photoshop, InDesign,

oCloud : AWS, GCP, Azure

oOffice Tools : MS Outlook, MS Office, MS Access

oData bases : MySQL, SQL Server, Oracle

oDefect Tracking Too : JIRA, Confluence, Bitbucket

oFramework : Clarión

oIDEs : Microsoft Visual Studio, Eclipse, Android Studio, MySQL Workbench

oAdministration Tools : phpMyAdmin, my Clarion

oOperating Systems. : Windows NT/98/2000/XP/Vista/7/8, UNIX, Linux and Macintosh

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