Customer Service Material Handler
Resume:
Robert
Trimble
Highly self-motivated and goal oriented professional in and out of the field; highly committed to pursuing continued learning especially on the job to make my work more efficient Problem solving skills, computer proficiency, being able to learn new task quickly, while also the ability to multitask or being able to just focus on one thing to get the job a passion for seeing a quality job through to completion. Windows and Linux Sales Material handler Consumer services Computer networking Internal computer components repair
experience
Debone
Koch Food Chicken Plant Pine Mountain, GA
Nov 2023 - Mar 2024
Being able inspect poultry for defects, ensuring that only safe and high-quality meat.
•Safely operating meat-cutting equipment.
•working on a assembly line, performing specific tasks in a sequence to complete products.
•Being able to adhere to regulations set by the United States Department of Agriculture (USDA).
Medicare sales
Conce nt rix United Healthcare Turbo Tax Columbus, GA
Sep 2022-Apr 2023
•Being able to ask probing questions to help figure out both current and future members.
•Sold Medicare advantage plans including dual plans which are both Medicare and Medicaid plans.
•Being able to help other agents answer members question to help them get sales
•Helping customers with their tax returns, answering customers questions or concerns about the tax return process.
•Explaining the different tax return products and recommending which one would suit them best, responding to customer service calls while providing technical support when trouble shooting or answering technical questions.
GCs
GCS Columbus, GA
Mar 2022 - Aug 2022
•Helping current customers with switching over to xfinity mobile.
•Explain new deals to help customers get the most out of their xfinity plans for the lowest cost.
Customer Service
Conce nt rix H&R Block United Healthcare Columbus, GA Feb 2019-Feb 2022
•Help H&R customers fill out their taxes and troubleshoot any errors to help make sure that they get the best tax return possible
•Sold Medicare advantage plans including dual plans which is both Medicare and Medicaid plans.
•Also did customer service for United Healthcare Medicare health insurance and dental insurance.
•Help parents with the paperwork from report cards, and transcripts to help get there kids enrolled in online schools.
Material Handler
GFA Opelika, AL
Mar 2018-Feb2019
•Keeping line stock so production line stay on schedule.
•For the last 4 months being able to run 2 lines at the same time.
•Being available to work overtime
specialist
KIA Recycle Lagrange, GA
Jun2017-Oct 2017
•Separating plastic, cardboard, and trash.
•Being self-motivated and working at a high pace over a 8 hour period.
Converges
Direct TV Customer Service Columbus, GA
Jun 2016-Feb 2017
•Finding out customer and family viewing habits to show the value of of the connected tv experience.
•Knowledge of the majority of the channels to hold conversation about what interest the customer.
•Meeting and exceeding sales in Premium channels, plus equipment upgrades.
•Also meeting and exceeding the saving rate of over 80% plus keeping over a 14 day loyalty rate of over 90%.
Material Handler
NCR Columbus, GA
Nov 2015-Jan 2016
Material
•Have servers and POS on the table so operators can have the final products.
•Helped build bins so parts be in the right location to be loaded and be refilled when needed
•Also did cycle counts, was train in handling and fixing negative, also
Insight Global, Upgrade Walmart October 2015- November 2015
•Ensure that that the pharmacy was still HIPPA compliant.
•Upgraded the sporting kiosk so that Walmart could still process Hunting and fishing licenses.
•Ensuring that all the security camera and video files transferred over with the Window 7 migration.
Installer
К Force Imaging notebooks tablets for Well care Columbus, GA
Feb 2015-Oct 2015
•Тransferred all files and applications for the end user ensuring complete work from home access and connection to their VPN
•Upgraded all paperwork turned in at day end
•Accountable for all equipment leaving and handed out to end users
liaison between homeowners and the technician
American Home Shield Call center for Home Warranties Customer service
Feb 2015-Aug 2015
February 2015- August 2015
•Explain to homeowners what is and what's not covered based on their contract.
•Informed them of all the option that are available to them
•Also acting as liaison between homeowners and the technician.
Multichannel Transmission Systems Operator Maintainer
Valor Services Imaging and deploying at Martin Army
Sep 2014-Oct 2014
September 2014-October-2014
•Implemented images on notebooks and desktops
•Completed quick fixes when necessary
•Set up computers while ensuring that they could pass a visual inspection
Multichannel T ransmission Systems Operator-Maintainer
•Analyzed BIT/BITE diagnostics to isolate faults to the Line Replaceable Unit
•Installed, operated and performed strapping, restrapping, preventive maintenance checks and services
•Member of 5 unite team which ensurea high functionality of UHF/SHF/VHF communication systems
education
Associate degree, Network engineer
Virginia College Network Engineering
contact
rtrimble **@*****.***
Columbus, GA
skills & expertise
•Assembly and Installat ion
•Meat Products
•Agriculture
•Poultry
•Medicaid
•Medicare
•Sales
•Customer Service
•Tax Return
•Problem Solving
•Technical Support
•User Assistance
• Health Care
•Production Line
•Self Motivation
•Health Insurance Portability and Accountability Act Compliance
-Sep 2014
Contact this candidate