Customer Service Representative

Objective: To obtain a position for this accurate job position. I believe the position is suitable for me because I am very experienced and am able to achieve the goals and overcome the challenges in an efficient manner.

Education

-Arabia Mountain High School - 6610 Browns Mill Rd Lithonia, Ga (2009 - 2013)

High School Graduate

GPA 3.5

President of Drama Club

Experience

Kelly Connect (October 2017-Current)

Responsible for, but not limited to, answering inbound tech support calls, providing excellent customer service, walking customers through troubleshooting steps.

2 Hands and a Mouse (August 2014-September 2017)

Responsible for, but not limited to, answering phone calls, delivering files to proper customers, filing important documents, advertising for business, message taking and note taking.

Six Flags-Seasonal (April 2014-June 2014)

Responsible for, but not limited to, collecting tickets into parking, entertaining customers to their satisfaction, handling funds, delivering directions to customers, following instructions during groups.

Atlanta Zombie Apocalypse-Seasonal (September 2012-November 2013)

Responsible for, but not limited to, entertaining customers to their satisfaction, communicating visually through acting, handling props, and portraying roles given to me.

Krispy Kreme (May 2013-September 2013)

Responsible for, but not limited to, providing friendly customer service to company customers, Taking and completing customer orders accurately and in a timely manner and Politely engaging in selling techniques.

L&B Grocery and Dollar Store (May 2007-July 2009)

Responsible for, but not limited to, greeting customers, handling all cash transactions, Receiving payment by cash,checks or credit cards and Answering questions and concerns from customers.

Skills

●Great listening skills

●Excellent with customers

●Great Multi-Tasker

●Punctual, Neat, Professional, and open-minded.

●Ability to follow instructions and guidelines

●Proficient in EXCEL, WORD, and POWERPOINT

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