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Customer Service Warehouse Lead

Location:
Baltimore, MD
Salary:
16.00 per hour
Posted:
June 05, 2024

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Resume:

James Woodfolk

**** *. ******** ****** *** #** D

Baltimore, Marylan443-391-7875

443-***-****

*********@*****.***

443-***-****

Objective

To secure a challenging position with a respectable company. Well organized result-oriented individual who enjoys a fast-paced work environment. Seeks a career opportunity with an employer that delivers excellent products and or superior customer service.

Areas of specialization

Excellent time management, interpersonal, and communication skills. Friendly customer service, multitask, and a team player. Works well under pressure. Proven track record of workplace safety. Willing to relocate if needed.

Work Experience

Elite Spice Company 2/2023 – 7/2023

Warehouse Associate Baltimore, MD

●Prioritize and distribute pick requests to forklift drivers.

●Determine the destination of products being produced, received from vendors, received from our Maryland operations, or being transferred to other in-town facilities.

●Work with the Warehouse Lead at our other facilities to track the status and location of customer orders.

●Assist Warehouse Associates in prioritizing product movement between warehouses and provide trailer status updates to the Warehouse Lead at Trademark

Monitor the scheduling and unloading of incoming containers.

● Send notifications regarding product treatment to relevant departments.

● Complete into stock, out of stock, and receiving transactions. Transfer materials in the digital inventory system

● File paperwork and maintain files.

● Pull requests or orders as needed.

● Monitor & maintain functionality of office equipment.

●Monitor and order necessary supplies.

●Assist with overall organization in the office & warehouse.

●Perform additional tasks as needed or assigned by supervisor(s)/manager.

Living Classrooms Foundation Project SERVE 4/2022 – 7/2022

Crew Lead Baltimore, MD

●Operated machinery.

●Cleaning and maintenance.

●Worksite and equipment maintenance.

●Cut grass and other greenery.

●Landscaping.

●Continual adjustments to the deployment of resources to match changing needs.

●Continual problem identification and solving to improve the quality of the program.

●Hands-on working management in the field to provide coaching, mentoring, and continuous training on standard policies and procedures.

●Reporting outcomes through a variety of reporting channels

COMMAND CENTER 1/2013 – 2/2018

General Labor

●Clean and organize eating, service, and kitchen areas.

●Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand.

●Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.

●Place clean dishes, utensils, or cooking equipment in storage areas.

●Sweep or scrub floors. Sort and remove trash, placing it in designated pickup areas.

●Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars.

●Clean or prepare various foods for cooking or serving.

●Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand.

●Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.

LABOR MAX

Cook 1/2013 – 2/2018 Baltimore, MD

●Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.

●Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.

●Portion, arrange, and garnish food to serve to waiters or patrons.

Education 1996 - 1998

Lake Clifton High School Baltimore, Maryland

Certifications

Forklift Certification

Living Classrooms Project SERVE April 2022

Professional references upon request



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