Customer Service Assistant Manager
Resume:
DeMya Bells
Piqua, OH *****
***********@*****.***
Work Experience
Assistant Manager
Sonic Drive-In - Texarkana, TX
April 2022 to May 2024
1. Manages, trains, monitors and coaches team members. 2. Deploys employees where needed to ensure all aspects of food service meet operational standards 3. Adheres to and monitors employee compliance of policies and practices 4. Performs restaurant opening and/or closing duties 5. Completes weekly inventory as needed
6. Reinforces a customer service mentality and ensures all employees are focused on guest service 7. Immediately and respectfully responds to guest requests and complaints. 8. Keeps General Manager informed about issues affecting restaurant operations. Home Health Aide
Elara Caring - Texarkana, TX
October 2023 to April 2024
• Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands.
• Assists patients by providing personal services, such as, bathing, dressing, and grooming Cashier/Customer Service
Walmart - Texarkana, TX
September 2023 to January 2024
• Greet customers as they enter the store and provide them with a positive shopping experience
• Operate cash registers, scanners, and other equipment to process customer purchases
• Process payments for customers using cash, credit cards, debit cards, gift cards, and checks
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
• Answer customer questions regarding products, prices, availability, product uses, and payment options
• Bag items securely and accurately according to company procedures
• Maintain cleanliness of checkout areas and complete cleaning tasks as assigned
• Monitor and restock supplies such as paper bags, receipt books, pens, etc.
• Follow all safety and security protocols to protect customers and associates
• Provide excellent customer service by being friendly, helpful, and courteous
• Adhere to all company policies and procedures
Production Worker
Pilgrim's pride - De Queen, AR
February 2023 to August 2023
Process product using tools (to include knives), manual labor, and equipment provided in accordance with USDA and Pilgrim’s Company product standards and procedures. Education
some college in Pharmacy Technician
Texarkana College - Texarkana, TX
August 2022 to March 2023
Skills
• Cash Handling
• Customer service
• Leadership
• Critical thinking
• Problem solving
• Communication skills
• Teamwork
• Adaptability
• Patience
• Manufacturing
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