High School Customer Service

**/**** - **/**** *********** Supervisor

Michael's Maintenance, Atlanta, GA

Supervised a crew of ten maintenance staff after-hours Ensured all maintenance schedules for Fulton County facilities Maintained maintenance schedules and dispatched workers to complete work in a timely manner

Approved schedules, hours, payroll, and vacation times Assured that staff conducted business professionally at all times, and conducted disciplinary meetings, when necessary

Covered shifts when there were staffing shortages

02/2004 - 02/2005 Maintenance Worker

Michael's Maintenance, Atlanta, GA

Maintained facilities for private companies in Fulton County Assured that facilities were clean and well-maintained Dusted, buffed floors, cleaned and sanitized facilities Overnight shifts, and after-hours work

General High School Curriculum

High School Diploma

Russel High School, East Point, GA

Business Administration

2 Years of College or a Technical or Vocational School GSU, Atlanta, GA

Elana Sparks

Albuquerque, NM

Phone: 404-***-****

Email: *************@*****.***

Ability Summary

Administrative Assistant

Conducted statistical reports of work done

Maintained working schedules, including vacation and sick leave hours Customer Service

Good at providing customer service in-person, and over the phone Filing and maintaining customer records

Strong communication skills

Data entry into customer accounts

Clerical Support

Strong typing skills

Answering phones, taking messages

Employment History

Education History

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