Customer Service Data Entry

Stephanie Horsechief

Tempe, AZ 928-***-**** ************@*******.***

Education

Currently Attending 2025 South Mountain Community College

Skills & Abilities

Customer Service

Ability to communicate effectively through reading, writing, speaking, and listening

Ability to solve issues

Good organization

MS Office Word, Outlook, PowerPoint, Scanning, Filing Data Entry/50 WPM

Ability to correct and edit text on a computer

Experience in working in a fast-paced environment

Knowledge of English structure and content including the meaning and spelling of words, rules of composition, and grammar

Cashier, POS system, cash handling

Experience

Fulfillment Associate Amazon November 2021 – October 2023

Picked online orders for customers using a RF Scanner

Packed online orders for customers using a printer for shipping labels

Safely/efficiently utilized warehouse material handling equipment

Warehouse Associate Randstad Manufacturing & Logistics November 2019 - January 2021

Completed shipments by processing requests and supply orders

Pulled materials and packed boxes

Placed orders in delivery area for UPS, Fed Ex, USPS

Line Lead Premier Employee Solutions April 2019 - December 2019

Managed a team of 6-15 people in production while train new employees

Ability to effectively supervise people and manage multiple tasks

Met company objectives b performing within production and quality expectations

Supervised and coordinated activities of production/operating workers

Customer Service Associate Speedway LLC January 2019 - July 2019

Assisted customers with POS system

Responsible for cashing out members while assisting to upload transactions

Portrayed excellent communication skills to allow me to successfully connect with employees and management

Caregiver Assistant Eldercare Springs January 2018 - April 2019

Managed medication daily for in-home hospice patients

Assisted caregiver manager/supervisor with clients

Provided care across a variety of duties including group homes and day service programs

Production Associate/Customer Service SAVERS August 2008 - February 2013

Arranged for delivery, assembly and distribution of supplies to expedite flow of production material

Complied information, production rates, used material, material inventory with management

Handled cash register payments for customers using a POS system

Awards & Certifications

Microsoft Office Specialist Certification

CPR/First Aid

Food Handlers Card

Peer Support Specialist Certification

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