Customer Service Experience

Jason Schauer

**** *. ****** ***. ***. *W Berwyn, IL. 60402-1560

847-***-**** – ****************@*****.****

Summary

Pursing a position with an organization offering challenges and responsibilities providing opportunities utilizing my skills and expertise for further advancement.

Experience

Feb 2014- August 2020 Michelangelo’s Foot Comfort & Pedorthic Shoppe Norridge, IL.

Maintenance Customer Service (PT)

Clean Store, stock shelves, shipping & receiving

Answer phones, assist customers in the store

Make Mold’s

May2017-October2017 Francesca’s Pizza Fox Lake, IL.

Manager / Head Cook / Head Bartender

Accomplished directing extremely flourishing restaurant and bar.

Expertise in operating phones and various technologies, direction of all kitchen activities including food preparation.

Proficient oversight of all bar activities ensuring positive customer experience.

March 2016-Dec 2016 Cary Country Club Cary. IL

Seasonal Cook/ Maintenance

Oversaw kitchen / maintenance operations of a thriving country club.

Nov 2013- Feb 2014 Snap-On Tools Crystal Lake, IL

Warehouseman

Received, stored and distributed goods

Loaded and unloaded shipments

Performed goods receipts and goods issues

Packed and unpacked orders as and when instructed

Replenished flow racks for shipping and receiving

Verified quantities and items being shipped

Highly skilled in operating material handling equipment (Fork Lift, Pallet Jack) safely and efficiently

April 2014- Aug 2014 Fountain Blue Banquets and Conference Center Des Plaines, IL

Banquet Associate

Cook\Food Preparation

Bartender\Server

Dish washer, custodian, maintenance of grounds

April 2008- Sept 2013 Wirtz Beverage of Illinois Cicero, IL

Warehouseman

Received, stored and distributed goods

Loaded and unloaded shipments

Performed goods receipts and goods issues

Packed and unpacked orders as and when instructed

Replenished flow racks for shipping and receiving

Verified quantities and items being shipped

Highly skilled in operating material handling equipment (Fork Lift, Pallet Jack) safely and efficiently

Aug 2007-April 2008 Cabela’s Hoffman Estates, IL

Warehouse / Inventory Lead

Responsible for receiving and inventory control while providing internal and external customer service.

Acting manager responsible for 10 employees.

Aug 2006-Aug 2007 Staybridge Suites Glenview, IL

Guest Services

Responsible for the smooth operation of the front desk, concierge services, night audit, cash handling, and maintenance as needed.

Nov 2005-Aug 2006 Craftmatic Beds Bensenville, IL

Warehouse / Inventory Manager

Responsible for warehouse inventory, receiving and five employees.

Assisted with delivery, installation, and maintenance of beds in surrounding states.

Mar 2004-Aug 2005 West Suburban Limousine Bartlett, IL

Limousine Driver

Provided excellent customer service and responsible for the safe and timely transportation of clients.

April 2002-Mar 2004 Carefree Limousine Wayne, IL

Limousine Driver

Provided excellent customer service and responsible for the safe and timely transportation of clients.

Mar 2001-Sept 2002 M.M.A. of Chicago Addison, IL

Warehouse / Inventory Specialist

Responsible for inventory of the warehouse and trucks.

Assisted in carpet repair for commercial and residential sites.

Jan 1993–Dec 2002 Café Clemenza’s Hoffman Estates, IL

Bar Manager

Oversaw bar operations including inventory, purchasing, receiving, and staff of 15 employees, delivering excellent customer service to both onsite and at catered events.

Education / Certificates

2019-2023 Triton College River Grove, IL Degree in Environmental Science,

2019 The National Restaurant Association - Online

Food Sanitation and Safe Food Handling Certificate July 27, 2019 - July 27, 2022

2019 B.A.S.S.E.T. Certificate Oak Park, IL.

Certified Alcohol Seller’s / Server’s Education Training Certificate July 27,2019 – July, 27,2022

2007 Cabela’s - Hoffman Estates, IL Certified Forklift Operator.

2000 Professional School for Bartenders Schaumburg, IL

Certified Mixologist 2000-2003, 2006-2009, 2012-2015, 2018-Present.

Graduated 2000 (Diploma)

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