Data Entry Customer Service
Resume:
Dung Ngoc Tran
Austin TX 78758
************@*****.***
Professional Summary--Keyword
Accounting Microsoft Excel Analytical Skills Human Resource
Bilingual (Vietnamese) Negotiator Customer Service Tax Preparation
Microsoft Word Team Player Adm Assistant TVFC
Professional Experience
Dr. (Liz)Ngocphuong Tran, D.O.,PA 1611 Ohlen Rd Austin TX 78758 May 1984-Present
Position Held: Office Manager
Analyzes and organizes office operations and procedures, such as data entry, correspondence,
and supplies requisitions
Evaluate office production, revise procedures, and devises new forms to improve efficiency
Review clerical and personnel records to ensure completeness, accuracy and timeliness
Prepares reports for guidance of owner
Responsible for medical billings and coding of insurance claims
Evaluate insurance explanation of benefits for accuracy of reimbursements
Develop and implements policies and procedures for documenting, storing and retrieving of
legal documents, insurance data, and correspondence request in conforming with federal
regulations.
Responsible for customer service and handle any necessary negotiations
Translate for Vietnamese Patients
Provide Administrative Assistant duties for physician/owner
Trained new staffs to follow appropriate regulations
Internal Revenue Service San Antonio TX 1987-1988
Data Entry
Education
Texas Lutheran College Bachelor of Arts Seguin, TX 1987
Texas A&M University Transfer/Accountant College Station 1983
References
Susan Williams Friend Austin TX 512-***-****
Larry St Clair Friend Austin TX 512-***-****
Mei Waugh Friend Austin TX 512-***-****
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