Customer Service Store Manager

Jaquan Mccray

North Charleston, SC *****

**************@*****.***

+1-650-***-****

Dynamic and results-driven Store Manager with 5 years of comprehensive experience in customer service and retail. Proven track record of enhancing store performance and profitability at JD Sports through strategic sales initiatives, effective team leadership, and exceptional customer engagement. Adept at inventory management, visual merchandising, and implementing operational improvements to drive sales growth and customer satisfaction. Strong communicator with a talent for training and developing staff to achieve high performance standards and exceed business goals. Willing to relocate: Anywhere

Work Experience

Assiatant Manager

Jd sports - North Charleston, SC

October 2023 to Present

• Managed daily store operations, including opening/closing procedures, cash handling, and ensuring compliance with company policies and procedures.

• Achieved sales targets and KPIs through effective team management, strategic planning, and excellent customer service.

• Trained, supervised, and motivated a team of X employees, fostering a positive and productive work environment.

• Implemented merchandising strategies that increased product visibility and sales, contributing to a X% increase in monthly revenue.

• Conducted regular inventory checks and managed stock levels to ensure optimal product availability and reduce shrinkage.

Education

High school diploma

Loris high - Loris, SC

August 2014 to June 2018

Skills

• Store Management Experience

• Inventory Control

• Serving Experience

• Retail Sales

• Payroll

• Retail Management

• Cash Handling

• Management

• Sales

• Assistant Manager Experience

• Restaurant Experience

• Warehouse experience

• Distribution center

• Manufacturing

• Merchandising

• Sales Management

• Food Safety

• Customer service

• Time management

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