Phlebotomist

MARIANYELIS TORRES

CONTACT

[J 813-***-****

DX] ***************@******.***

Q Middletown, oH 45044

SKILLS

« Aseptic technique

¢ Troubleshooting malfunctioning

equipment

« Pharmacy operations

Preparing bulk medications

« Resolving customer issues

« Insurance verification

« Problem-solving skills

EDUCATION

Certificate

Phlebotomist

Surepoint Solutions Phlebotomy

Academy

completed on 2022

High school Diploma

Escuela Técnica Vocacional

del Norte, Inc. Arecibo PR.

Graduated on 2013

LANGUAGES

Eng Sh ee

Spanish

PROFILE

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in

fast-paced working environment. Successfully works as part of team to reach

personal and business goals. Known for successfully handling escalated customer

support issues. Possesses a Phlebotomy Certification and a commitment to

delivering exceptional care to patients. Demonstrated ability to lead teams

effectively, ensuring smooth operations and optimal patient outcomes. Skilled in

performing phlebotomy procedures with precision and empathy. Seeking to

leverage expertise in a challenging healthcare environment to make a meaningful

impact.

WORK EXPERIENCE

Phlebotomist

Atrium Medical Center Middletown, OH

CompuNet 2022-2024

« Venipuncture: Proficient in performing venipuncture procedures to draw blood

from patients for various diagnostic tests, transfusions, donations, or research

purposes.

« Specimen Collection: Skilled in collecting, labeling, and properly handling blood

specimens according to established protocols and safety guidelines to ensure

accurate testing and analysis.

« Patient Interaction: Demonstrated ability to interact with patients in a courteous,

empathetic, and professional manner, alleviating their anxieties and ensuring a

positive experience during blood collection procedures.

« Equipment Maintenance: Proficient in maintaining and calibrating phlebotomy

equipment, including needles, tubes, and blood collection devices, to ensure

functionality and safety.

« Infection Control: Knowledgeable about infection control protocols and

procedures, including hand hygiene, personal protective equipment (PPE) usage,

and disinfection practices, to prevent the spread of infections in healthcare

settings.

Shift leader

Walgreens Mason, OH 2019-2022

e Created new customer profiles and updated demographics, allergies and new

medications in pharmacy computer systems.

e Interpreted and processed medication orders under supervision of pharmacist.

e Refilled medications, offered insight into over-the-counter products and verified

insurance benefits.

e Verified prescriptions and drug labels, documents, and packages.

e Promoted supplement and nutritional products to maximize sales and

customer wellness.

e Managed medication stocks, conducted counts, labeled products and

maintained controls.

e Executed opening and closing duties, including money and clean

Patient Care

Liberty Station Health Campus 01/2024- Current

« Assessment: Conduct thorough assessments of patients’ physical, emotional, and

mental health status to identify their needs and develop individualized care plans.

« Assistance with Activities of Daily Living (ADLs): Assist patients with activities such as

bathing, grooming, dressing, toileting, and mobility to promote their independence and

well-being.

¢ Medication Administration: Administer medications as prescribed by healthcare

providers, ensuring accuracy in dosage, route, and timing, and monitoring patients for

adverse reactions or side effects.

Contact this candidate