Customer Service Associate

*:** A QA fl O

= Work History G

Customer Service Associate

(Sales and Related) 02/2019

- 08/2023

= Contact customers to

respond to inquiries or to

notify them of

claim investigation results

or any planned

adjustments.

Confer with customers by

telephone or in person to

provide

information about

products or services, take

or enter orders,

cancel accounts, or obtain

details of complaints.

Check to ensure that

appropriate changes were

made to

resolve customers

problems.

Keep records of customer

interactions or

transactions,

recording details of

inquiries, complaints, or

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