Customer Service Appointment Setter
Resume:
Melissa Braddock
Jacksonville, FL 32256
**********@*****.***
Looking to find a company that I can grow with permanently and learn new experiences. Skilled team player with strong background in customer service environments. Quick learner with great quality work ethics and abilities.
Work Experience
Appointment Setter Rainsoft A&B Marketing - Jacksonville, FL
February 2023 to Present
This is a sales position I was put in charge of guiding new employees our ethics code of working and training them for in store procedures. Customer Service is a very strong part of my job description. Trained to set water testing for customers who are interested in their homes water quality. This position involves customer care inside Home Depot stores as a vendor.
Server Copeland’s New Orleans - Jacksonville, FL
December 2018 to June 2019
Explained daily menu offerings, drink specials, and seasonal items and recommended options based on customer preferences. Delivered personable and attentive service to all patrons
Collections The Finance Company
April 2015 to November 2018
Specialized in car loan collections, and getting accounts current or as up to date as much as possible. Answered phones, sent faxes. Exceptional data entry skills and great customer service provided. Company relocated to their home office in Norfolk, Va.
Administrative Assistant LB& Sons
January 2010 to August 2018
Answered incoming calls and directed it to the correct party. Filed and retrieves documents, introducing more efficient filling system adopted by company. Worked on special projects taking the lead on important project initiatives. Prioritized and managed multiple tasks and competing priorities in servicing requests from senior managers. Updated office calendar with new meetings, events, and appointments to avoid overbooking.
Assistant Manager Ryans Steakhouse and Grill Buffet
June 2011 to January 2015
Was promoted from server after six months of working. Managed staff on the job and their duties/ procedures as trained by Management. Office duties and general cleanup help for store performance.
Samuel Wolfson High School 1991-1995 Diploma
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