Human Resources Employee Engagement

Laurie Wallace, MBA, PHR

610-***-**** ************@*****.*** LinkedIn.com/in/lauriewallace

Professional Summary

Dynamic and seasoned HR Executive with over 20 years of strategic leadership, specializing in architecting and executing HR programs that align with business objectives. Expert in enhancing organizational performance through innovative HR technology solutions, robust employee engagement strategies, and comprehensive talent management systems. Proven track record in driving significant HR transformations within diverse industries.

OASIS Philadelphia, PA

PEO HR Shared Outsources, Human Resources Business Partner

2011 – Present

Led strategic HR initiatives, improving operational efficiency by 10% and performance metrics by 15% across client portfolios through targeted HR technology integration.

Championed the design and implementation of cutting-edge HRIS solutions, enhancing employee engagement and operational efficiency, resulting in a 25% increase in client satisfaction.

Directed comprehensive overhauls in workforce planning and talent acquisition strategies, reducing operational costs by 15% while boosting talent retention.

Advocated for and successfully embedded DEI principles across client policies, achieving a 20% improvement in minority representation.

Skillfully resolved complex employee relations issues, maintaining a 95% resolution rate and ensuring full compliance with evolving legal standards.

STRUCTURE TONE (Formerly LFDCO) Bala Cynwyd, PA

Director of Human Resources

2004-2011

Engineered HR frameworks that reduced recruitment costs by 30% and decreased turnover by 30%, leveraging enhanced engagement and retention strategies.

Initiated and led development programs that increased leadership effectiveness by 40%, markedly improving managerial performance and feedback metrics.

Spearheaded cultural initiatives, raising employee engagement levels by 25% through the integration of comprehensive 360-feedback systems.

Implemented flexible working conditions, resulting in an 18% uplift in employee retention and satisfaction ratings.

Developed and enforced HR policies that streamlined operations and reinforced a positive and compliant workplace environment.

ASK PLASTICS Philadelphia, PA

Human Resources Manager

2001 – 2004

Conducted pivotal HR audits, leading to a revitalized policy framework that ensured 100% compliance with industry standards, significantly mitigating legal risks.

Developed and executed a safety and wellness program that slashed workplace accidents by 50% and reduced absenteeism by 20%, enhancing overall productivity.

Championed diversity and inclusion initiatives that increased minority workforce representation from 10% to 35%, enriching team dynamics and workplace inclusivity.

Overhauled performance management systems to align employee goals with business objectives, driving a 20% increase in overall productivity.

Managed daily HR operations, delivering top-tier HR support to over 200 employees and improving HR service delivery and employee satisfaction.

Education

Villanova University

MBA

Kutztown University of PA

BSBA, Dual Major: Business Administration and Marketing

Technical Skills:

HRIS Platforms: Workday HCM, ADP Workforce, SAP SuccessFactors, Oracle HCM Cloud, PeopleSoft, Paychex

Data Analysis: Tableau, Microsoft Excel

Operational Skills:

Strategic Planning and Execution.

Talent Management Systems and Succession Planning

Agile and Cross-Functional Team Leadership.

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People Skills:

Leadership Development.

Conflict Resolution and Mediation.

Effective Communication and Change Management.

Certifications/ Affiliations

Professional in Human Resources (PHR)

SHRM Certified Professional (SHRM-CP)

Society for Human Resource Management (SHRM)

HR Certification Institute (HRCI)

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