Resume
Name: Mahesh G Nair
***, **** ******* *********, ***** Floor, Near Gharda Circle, Azdegaon, MIDC Dombivili (East) – 421203.
Contact No: -869-***-****/ 842-***-**** E-mail: ************@**********.*** Passport No. : -J5620152
D. O .B 25th Oct, 1981
Objective
To accept and excel in a pressure driven environment and Carve a niche for myself, through personal efforts and intellect.
Skills:
Industry
Expertise
Experience
CALL CENTRE/ ITES/BPO
15+ years of Core experience and still currently working for data process
Knowledge and practical experience on MS- Office Professional Suite, with good understanding of MS- Excel, MS-Office& Java, Lotus Notes, Kana Applications
Email Systems.
All Internet based applications.
22nd Aug 2019 – 25 Sept 2020
A) Accounts Recievable (Ar Associate) Gebbs Health Care Solutions Services pvt. ltd.
Client – Emmg East Meadow Management group (Voice Process-Medical Blling)
Currently working for Gebbs health care solutions private limited company from Aug 19
Handling queries related to customers and consolidating data for Team leaders
Calling medical representatives and insurance companies in USA related to medical bill
Managing database and handling calls both inound as well as out bound projects.
Collection process basically towards collection of payments towards medical billing
09th Aug 2004 – 12 Dec 2018
B) Operation Executive (Team Member) – Fidelity National Information services pvt. ltd.
Client – O2 (Telfonica uk) & Prdcp (Various sub Processes Data Process)
O2 is one of the world’s leading providers of IT &Cellular telecom providers in uk with mobile communications and consulting services and they are dedicated to helping their clients to build
Sustainable business solutions by leveraging technology, tools and proven processes.
Have been a good team player and involved in lots of team activities.
Handled Data base for clients like Hewitt Associates American Express, O2 Uk Ltd in a
Span of 7 years.
Handling queries related to customers and consolidating data for Team leaders
Team coaches and Manager.
Team leader and SDL &BDL approvals for all the units as required in the process
Documents in current project.
Handling global group-sub process in the team.
Coordinating with Team leaders and Managers to hire resources for different
departments
IT services as per requirement.
Initiate the Process Documentations & Presentations for the Team.
B – Nortel Networks Private Limited Company
Administration Executive – Nortel Networks Private Limited
Client – Reliance Info Streams and Mobile Communications
Reliance Info Streams is a leading financial services provider serving some of the world’s sophisticated institutions and also dealing with mobile billing documentation and also
with major projects like Metro, Retrofit and Cidco Clients
Responsible for Handling administration and Documents for Various above
Mentioned projects.
Education
2003
Masters in Commerce from Distance Education appeared, Mumbai.
2002-2003
B.Com with Pass Class from Mumbai University.
Professional Qualification
June, 1999
HSC with 50.25% marks.
June, 1996
SSC with 50.46% marks.
Strengths
Good communication skills, Interaction & Socializing,
Confidence &
High levels of adaptability.
Languages Known
English, Hindi, Marathi & Malayalam.