Customer Service Data Entry

Mecca Williams

Antelope, CA *****

***************@*****.***

+1-916-***-****

I have over 10 years of experience in customer service, 14 years of ABA, 8 years healthcare experience medical technology, 2 years help desk 2 years of managing a department with 12 employees budgeting data entry.

Work Experience

Package Handler

Amazon Warehouse-Roseville, CA

October 2022 to Present

Processing the packages lifting pulling

In Home Caregiver

In Home Support Services (IHSS)-Sacramento, CA

May 2018 to October 2023

Assistance with toileting, bathing, feeding, companionship, medication reminders, Vital signs to insure the health and safety of clients.

Customer Service Representative

Gap Inc.-Rocklin, CA

January 2020 to March 2021

Responding to inbound and outbound calls from customer’s to place orders/confirm orders customer support, answering questions, taking payments. Troubleshooting problems, providing information and handling complaints regarding the organization products or services. Customer Service

K-DESIGNERS-Rancho Cordova, CA

March 2015 to September 2017

Helping customers get new widows for these home

Education

High school diploma

Fremont adult school - Sacramento, CA

Skills

• Caregiving (3 years)

• Packaging (3 years)

• Load & Unload (3 years)

• Warehouse Experience

• Food Preparation

• Shipping & Receiving

• Home Care (2 years)

• Cooking

• Heavy Lifting (3 years)

• Cleaning Experience

• Medication Administration (2 years)

• Meal Preparation (2 years)

• Assembly

• Senior Care (4 years)

• Merchandising

• Microsoft Word

• Driving (3 years)

• Senior care (2 years)

• Communication skills

• Assisted living (2 years)

• Dementia care (3 years)

• Memory care (2 years)

• Serving

• Security

• Surveillance

• Home health (2 years)

• Moving

Certifications and Licenses

Certified Home Health Aide

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