Customer Service Fort Wayne
Resume:
Brandy J Nally-Trigg
Fort Wayne, IN 46825
******.*****@*****.***
EXPERIENCE
Vining Slaughter Haus, Roanoke, IN — Wrapper/Processor August 2015 - December 2019
Responsible for wrapping cut and ground beef, pork, buffalo, and boar Handled state paperwork concerning all beef and pork products to ensure state licensing. Filed filled orders.
Cleaning of the processing room including sanitizing and antibacterial cleaning.
Answered phones and took orders from farmers and custom customers. Cooper Standard AVS, Auburn, IN — Metal Prep/Phos Line August 2016 - October 2017
Metal Prep - Ran Paint line alone and two crew
Metal Prep - Inspected parts for proper distribution of adhesive for rubber coating as well as printed “Part Information” tickets Metal Prep - Ran wheelabrator to prepare aluminum parts for painting and adhesive process
Phos Line - Ran a 10 rank system to prepare surfaces of steel parts for paint and adhesive
Phos Line - ForkLift certified to load and unload parts to different departments in factory for processing and rubber injection molding Phos Line - Once an hour took chemical measurements to ensure proper acidity on line. When needed emptied tank and refilled with proper chemical and water to produce company standards for proper rubber adhesion
Robert Half International, Fort Wayne, IN — Customer Service/Administration/Reception/Support Staff
September 2012 - July 2015
Placements -Baden Gage and Schoeder and Barrett & McNagny LLC Face to Face customer service as well as reception through Client Interaction System
Filings for Auditor/Assessor/Recorder county office made in person Hand deliveries to attorney offices, client offices, and made bank deposits
Craftline Printing, Fort Wayne, IN — Web Support
Specialist/Production Customer Service
July 2006 - September 2012
Greeted Clients in person and on phone (10-line system) Took Client orders over electronic media (phone/email/fax/website) while adhering to Government regulations on marketing material. Created and maintained database of clients - including orders/printing timelines, and status updates as required
Developed a step-by-step training manual - due to this after hours ordering increased by 15 orders per day at an average of $50 per order Proofed printed material and maintained printing authorizations for all orders
SKILLS
Experience in Microsoft Office
Products including Microsoft
windows and all office
products with a strong
command of Excel and Word
Telephone etiquette as well as
face to face customer service.
Punctual
Team Player
Eager and willing to learn
AWARDS/VOLUNTEER
Blue Jacket Inc
Assist with the Resume
building class also helping
with phones as requested
Centennial University
Local Communications
technology award for
customer service
management.
LANGUAGES
Speak, understand, and
professional writing of
English
References Available upon Request
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