Catalog assisatnt

Uma Sharma

CMT Retail Process Associate

Amazon Development Centre India

************@*****.*** +91-798*******

To contribute proactively to the organization that I work for by being highly competitive and to apply the skills and knowledge I have acquired for the betterment of the organization and maintain an attitude to learn and improve my skill set through all possible opportunities.

Experience

Catalog Assistant (Amazon) 2022-Present

• Monitoring pricing parameters and maintaining audit operations through continuous audit of products.

• Keeping day to day metrics of products if all of those is available in competitor websites or not.

• Governing the competitor websites whether if its feasible or not, to add into the monitored list.

• Implemented new SOP updates for mapping against the competitors.

• Founded new competitive websites in Belgium and Germany marketplace for competitor addition.

• Process owner of publishing report of best seller Asins on a weekly Basis. Customer Support Associate (Tech Mahindra)Noida. 2021-2022

• Worked with Tech Mahindra (Noida) as a Customer Support Associate in Flipkart Chat process. Used to solve customer’s issues via chat.

Awards And Achievements

• Received Stellar award for delivering strong results against the assigned goals and taking up additional responsibilities in amazon.

• Received the ideator award for submitting different ideas for process improvements.

• Received the award for best CMT logo.

• Received award for conducting fun sessions for work from home employees every quarter

• University position holder in 1st semester of BBA CAM

• Student member of Yoga Team at school.

Languages Known

• Hindi & English

Education

MBA(Marketing)

• All India Management Association, Delhi, New Delhi 2012

• CGPA: 6.50/10 2014

Skills

Word Problem-solving

Excel Creativity

Adaptability Time Management

Communication Skill Leadership

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