Shift Supervisor Operations Manager
Resume:
Michael Child Resume (rev.).doc
RESUME
MICHAEL CHILD
Oak Hills, CA 92344 Phone: 442-***-****
********@*****.***
Interested in a position where can utilize my dispatching
expertise. am reliable and can be counted upon to get
the job done. Excellent telephone skills and customer
service skills.
June 2019 to Present
Roy Miller Freight Lines
3165 East Coronado Street
Anaheim, CA 92806
Manage a group of 20 drivers which includes dispatching
and routing. Answer phones and respond to customer e-
mails. Responsibilities also include scheduling and
rerouting of drivers when there are significant traffic
delays.
June 2012 to June 2019
Best Delivery Service
9108 Pittsburgh Ave.
Rancho Cucamonga, CA 91730
Supervisor: Craig Morris
Managed and dispatched 35 drivers - including both truck
and auto. Responsible for monitoring DOT regulations,
route drivers in the most cost-effective manner, insert
orders for billing/quoting, on-call every third week on 24-
hour basis.
December 2001 to August 2007:
Operations Manager
Red Alert Special Courier
11671 Sterling Avenue, Unit J
Riverside, CA 92503
phone: 951-***-****
Managing and dispatching of deliveries, schedule
pick-ups and deliveries to meet client performance
criteria, handling difficult situations with customers
when they occur, recordkeeping on delivery tracking,
client invoicing, interview employees, involved in all
aspects of hiring process, track operating expenses.
October 2005 to June 2012
Pizza Hut - Norco, CA
Supervisor: Brian Quinn
Duties included hiring, training, dispatching, handling
cash register receipts, and dealing with customer
complaints.
Experience with Outlook, Word, Excel, CIS computer
system.
Contact this candidate