Los Angeles Customer Service
Resume:
Nancy Carrillo
Los Angeles, CA
************@*****.***
Hello, Im Nancy, I also go by as Nana. My availability is open always. I worked at Bevmo! for three years, then I worked at Universal Studios during seasonal. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Show Controller
Universal Studios Hollywood - Los Angeles, CA
August 2023 to October 2023
Assist guests into and out of queues and venues in a timely manner for the live attractions/shows in the theme park. Ensure guest safety before, during and after each assigned performance. Monitor isles and exits at all times.
Busser/Server
Flamings - South Pasadena, CA
October 2020 to April 2023
providing a clean and pleasant dining experience by clearing, sanitizing or resetting tables, ensure that the restaurant is well stocked with necessary items such as silverware, plates, napkins, and cups of water glasses.
Retail Associate
BevMo! - CA
March 2018 to August 2020
• sales floor merchandising, replenishment, receiving and e-commerce fulfillment.
• the store to maintain cleanliness; and completing various operational projects/tasks Education
12
Manual Arts Senior High School - CA
January 2014 to August 2018
Skills
• Retail sales
• Communication skills
• Guest services
• Sales
• POS
• Product demos
• Customer service
• Social media management
• Barista experience
• English
• Hospitality
Languages
• Spanish - Expert
• English - Fluent
• American Sign Language - Beginner
Certifications and Licenses
Driver's License
Assessments
Food service: Customer situations — Completed
February 2024
Identifying and addressing customer needs in a food service setting Full results: Completed
Retail customer service — Proficient
June 2023
Responding to customer situations in a retail setting Full results: Proficient
Sales skills — Proficient
July 2023
Influencing and negotiating with customers
Full results: Proficient
Work style: Reliability — Completed
November 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Completed
Retail customer service — Completed
March 2024
Responding to customer situations in a retail setting Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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