Customer Service Delivery Driver

Dahir A Dahir

206-***-**** ********@*****.***

Tukwila, WA 98178

SUMMARY

Hardworking with over4 years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.

SKILLS

• Problem-Solving Capabilities

• Professional Appearance

• Clean Driving Record

• Mechanical Aptitude

• Appointment Scheduling

• Defensive Driving

• Time Management

EXPERIENCE

Rental Car Driver, Care driver, March 2024-Current Seattle, WA

• Greeted customers and provided customer service.

• Assisted customers with selecting a rental car based on their needs.

• Verified customer driver's license, credit card information, and insurance coverage prior to renting vehicle.

• Performed pre-rental inspection of vehicles for cleanliness, damage and safety features.

• Maintained detailed records of all vehicles rented, returned and overdue rentals.

• Responded promptly to customer inquiries or requests for assistance with any issues related to their rental experience.

Delivery Driver, Self Employed Web, March 2020-July 2021

Somlia

• Received daily delivery instructions and route assignments from dispatch.

• Ensured accurate completion of all paperwork associated with deliveries.

• Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.

• Maintained accurate records of goods delivered and collected payments as required.

• Verified accuracy of items loaded onto truck against shipping documents.

• Communicated regularly with dispatch regarding any delays or issues encountered on routes.

Jumaira Macdar, Car driver and cleaner, April 2017-September 2019

Somlia

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Understood and followed oral and written directions.

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Demonstrated leadership by making improvements to work processes and helping to train others.

• Identified needs of customers promptly and efficiently.

• Planned and completed group projects, working smoothly with others.

EDUCATION AND TRAINING

High School Diploma

Ilays Secondary, Somalia June 2016

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