Security Officer Customer Service
Resume:
Tiera Franklin
Security Officer
Long Beach, CA *0810
***************@*****.***
• Hello, I’m hard working,dependable and a highly professional person I love working with customer services and care I love working and a team environment. Im also great at computer and office assistant,receptionist,etc..
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Hair Styling Artist
Self-Employed - Compton, CA
January 2011 to Present
90220
* Recommend products and advised clients regarding proper care of completed hair style
* Developed new hair styles and techniques without any chemicals
* Schedule client appointment and keep calendar up to date.
* Keep work area clean and sanitize tools
Dispatcher/Customer Service
Spectrum Comm Inc
January 2017 to December 2018
My duties were to answer telephones and appropriate matters and to assist either the technician or customers with what they needs..etc
Security Officer
GMI Security - California
February 2017 to May 2017
Observe and report unusual activities at the clients site ..I also detect and deter on site phones.. Direct traffic patrol,have customers directions
Guard Volunteer
Self-Employed - Los Angeles, CA
November 2012 to December 2012
* Patrolled premises to prevent and detect signs of intrusion and secure doors and gates
* Circulated among visitors, patrons, and employees to preserve order and protect property
* Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences Warehouse Worker
Self-Employed - Compton, CA
January 2011 to April 2011
* Assisted in periodic physical inventory of stock on hand and in maintaining on-hand inventory
* Received supplies, materials and equipment and verify inventory with paper work
* Prepared and packaged inventory according to shipping requests
* Kept storage areas and goods clean, safe and secure
* Stocked/restocked, pull and label merchandise
Education
High school or equivalent
Hope Centre Academy - Compton, CA
September 2006 to June 2009
Diploma in Cosmetology
Universal College of Beauty - Los Angeles, CA
Skills
• ASSEMBLY (Less than 1 year)
• CUSTOMER SERVICE (6 years)
• HIGHLY ORGANIZED (6 years)
• INVENTORY CONTROL (Less than 1 year)
• RECEPTIONIST (1 year)
• Security (3 years)
• Organizational Skills
• Typing
• Excel
• Word
• Stocking
• Cash Handling
• Management
• Data Entry (1 year)
• Time Management (1 year)
• Answering Phones (3 years)
• Microsoft Office (2 years)
• Administrative Experience (1 year)
• Administrative Assistant (1 year)
• Microsoft Excel
• Inside Sales
• Cold Calling
• Makeup Application
• Hair Styling
• Sales
• Surveillance
• Loss Prevention
• CCTV
• Logistics
• Dispatching
• Conflict management
• Computer skills
• Computer operation
• Retail sales
• Cosmetology
• Customer support (4 years)
• Retail sales (3 years)
• Google Suite
• Communication skills
• Computer literacy
• English
• Personal Assistant Experience
• Account Management
• Microsoft Powerpoint
• Sales administration (2 years)
• Underwriting
• Driving
Certifications and Licenses
Guard Card
June 2018 to June 2022
Security Guard
Assessments
Security Guard Skills — Highly Proficient
October 2019
Assessing risks, enforcing security standards, and handling complaints. Full results: Highly Proficient
Inside Sales — Familiar
September 2019
Actively listening and responding appropriately; performing common sales calculations. Full results: Familiar
Verbal Communication — Proficient
October 2019
Speaking clearly, correctly, and concisely
Full results: Proficient
Inside sales — Completed
October 2019
Actively listening and responding appropriately; performing common sales calculations. Full results: Completed
Social media — Completed
March 2020
Creating content, communicating online, and building a brand's reputation. Full results: Completed
Call center customer service — Familiar
March 2021
Applying customer service skills in a call center setting Full results: Familiar
Memorization — Familiar
April 2021
Committing product or merchandise information to memory and recalling it at a later time. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
ASSEMBLY (Less than 1 year), CUSTOMER SERVICE (over 6 years ), HIGHLY ORGANIZED (Less than 1 year), INVENTORY CONTROL (Less than 1 year), RECEPTIONIST (over 3 years) SKILL & ABILITIES
* Labeling
* Assembly
* Self Starter
* Team-work
* Quick Learner
* Good Judgment
* Customer Service
* Highly Organized
* Inventory Control
*Dependable
*friendly
*observe and report
Contact this candidate