Customer Service Construction Projects
Resume:
ISABEL MEDRANO
SUMMARY
Seasoned Contractor successful at completing construction projects
quickly and cost-effectively. Executes highest level of standards. Accomplished Contractor offering 7 years of experience with special expertise in remodeling. Adept at overseeing subcontractors and working with architects to accomplish projects on time and within budget. Travels to multiple customer locations to perform jobs. Hardworking Insulator experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
EXPERIENCE
Contractor, 02/2016 - Current
Sole Proprietorship - Houston, TX
Safety Technician, 11/2020 - 05/2021
Old Dominion Insulation - Nottingham, MD
CONTACT
Address: Houston, Texas 77038
Phone: 346-***-****
Email: ******.**@*****.***
SKILLS
• Visited job sites and reviewed renovation plans to ascertain projects. Established work, budgets and construction timelines to manage and plan projects.
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• Managed projects with large labor, equipment and material budgets. Applied changes requested by designers, owners or inspectors to optimize work.
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Logged inventory to track supply counts, organize equipment and gather important materials.
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Managed scheduling to Improve resource allocation and control expenses.
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Hired and managed subcontractors to perform electrical and plumbing installations.
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Utilized impressive time management and prioritization skills to meet challenging deadlines.
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Met frequently with clients to gain understanding of goals and service needs.
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• Worked with clients to review ideas from sketches to finalize concepts.
• Conducted online research to obtain relevant information and materials.
• Supply Management
• Construction Management
• Project Oversight
• Safety Understanding
• Cost Control
• Worksite Safety
• Schedule Management
• Power and Hand Tool Operation
• Job Bidding
• Subcontractor Relations
Insulator Mechanic, 10/2020 - 05/2021
Old Dominion Insulation - Nottingham, MD
Insulator Mechanic, 06/2017 - 11/2017
BrandSafway - Lusby, MD
Inspected job sites for hazardous conditions, excessive noise and PPE use.
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Identified and raised awareness of prevalent unsafe behaviors, executing injury prevention efforts to instill facility personnel with core value of workplace safety.
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Conducted safety drills to familiarize facility personnel with emergency procedures for identified hazards.
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Managed OSHA-mandated recordkeeping and accident analysis paperwork.
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Oversaw safety monitoring and risk management strategies for multiple construction and industrial job sites.
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Worked effectively with multiple contractors at various sites providing safety training for employees.
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Reviewed compliance of paperwork, display and operational procedures to promote transparency.
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Determined appropriate amounts and types of insulation needed and installation methods required to satisfy project demands.
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Installed loose or foam insulation in tight spaces to meet building code requirements.
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Protected insulated pipes from damage or decay by installing and securing sheet metal.
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Applied adhesives and other compounds to ready surfaces for insulation.
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Selected appropriate insulation, ranging from mineral wool to fiberglass, based on characteristics of material and use.
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Measured and marked dimensions of work materials and surfaces using various tools.
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Used hand tools and wires to fit, wrap or staple insulating materials to structures or surfaces.
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• Understood and followed oral and written directions. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
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Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
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Used hand tools and wires to fit, wrap or staple insulating materials to structures or surfaces.
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Sealed and finished insulated surfaces or access holes with plastic covers or sealants.
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Covered and lined structures with blown or rolled forms of materials to insulate against cold, heat or moisture.
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• Understood and followed oral and written directions. Kennel Technician, 01/2015 - 08/2015
Dogs Day Out- Humble - Humble, TX
EDUCATION AND TRAINING
High School Diploma, 06/2013
Marque Learning Center - Houston, TX
LANGUAGES
Installed loose or foam insulation in tight spaces to meet building code requirements.
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Protected insulated pipes from damage or decay by installing and securing sheet metal.
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Applied adhesives and other compounds to ready surfaces for insulation.
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Selected appropriate insulation, ranging from mineral wool to fiberglass, based on characteristics of material and use.
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Prepared food to meet needs of animals under care with appropriate meals.
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• Maintained clean and orderly play yards, kennels and cages. Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
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Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
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• Exercised animals to maintain physical and mental health. Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
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Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
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Explained lodging, grooming and care services to pet owners and cross- sold specialty products.
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Cleaned living areas to provide healthy environment for boarded animals.
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English:
Professional
Spanish:
Professional
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