Test Engineer Software Testing

QA Test Engineer

Cell: 940-***-****

Email: ********.**@*****.***

Priya George

PROFESSIONAL SUMMARY

A result-oriented professional with 5 years of experience in functional testing and different methodologies.

Over 4 years of experience in Software Testing of Client/Server and customer facing Web based Applications.

Well-versed with all stages of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).

Experience in Waterfall, V-Model and Agile testing methodologies.

Hands-on experience in reviewing the requirements and preparing Test Plans, Test Scenario, Test Cases, Test Scripts, and Test Summary Reports.

Worked with QA manager in creation of test Strategy, Test Plan, Effort estimation for one of the project.

Involved in creating the Requirement Traceability matrix based on Functional requirement in each module.

Hands on experience in defect reporting and management using defect management tools like HP Quality Center, JIRA and Bugzilla.

Extensive experience in Smoke testing, Sanity testing, Ad hoc testing, Database testing, Cross browser testing, Functional testing, Black box testing, Integration testing, System testing, Regression testing and User Acceptance testing.

Participated in status meetings to report issues. Communicated with developers through all phases of testing to prioritize the defects.

Interacted extensively with the business analysts, QA manager, developers and other team members to understand the application processes thoroughly and provided inputs to increase the quality of the end product.

Acknowledged individual and team accomplishments in a timely, organized manner.

Proactively acquired knowledge in Selenium (Automation testing) and HP Load runner/Performance center (Performance Testing).

Able to prioritize work and tasks under pressure.

Flexible and versatile to adapt any new environment and work on any project.

Confident enough to learn new skills with shorter learning curve.

Ability to collaborate with developers, project managers, Client and other team members in testing complex projects.

SKILL SET

Core Skills include

oKnowledge of the Wire Transfer process, Understands the functionality of Wires.

oExperience with test automation tools like selenium for Test Execution

oProcesses: Agile, SDLC SDM, Test Management.

o3+ Exp SQL queries, Oracle DB testing.

oBlack Box testing, Context Driven testing, and Risk Based testing.

oStrong experience in Integration testing, System testing, Interface testing, Regression testing & User acceptance testing.

oStrong skills in Test Planning, Test Management.

oLeading Defect Prevention, Defect Triaging.

TEST MANAGEMENT TOOLS

HP Quality Center 10.0, Bugzilla, JIRA, HP Load Runner / Performance Center, Microsoft TFS, Azure, Selenium 2.0

DATA BASE TOOLS

SQL Server 2019

OPERATING SYSTEM

Windows 10, 10S, Windows 11

PROGRAMMING LANGUAGES

C,C++,Java

CERTIFICATIONS

ISTQB (Foundation Level)

DOEACC A Level - National Institute of Electronics and Information Technology

SCRUM Certified professional: Scrum Alliance

EDUCATION

Masters in Business Administration, SIMS, Pune, India

Bachelor of Computer Application: IGNOU, New Delhi, India

Bachelor of Commerce: University of Delhi, New Delhi, India

PROFESSIONAL EXPERIENCE

QA Test Engineer May 2022-Present

Client: JHA, US

Project Treasury management System

JHA is a leading provider of Core and channel products for banking and payment technologies, delivering innovative products. The Treasury Management product developed by JHA has all the product features like Transfer, Reporting, Wire – Domestic and International, ACH, Positive pay and Stop Payment. JHA customers can successfully deliver secure, innovative products to their client businesses and end consumers.

Responsibilities & Contributions:

Responsible for the entire web application testing process from the QA offshore team.

Worked with QA manager in creation of test Strategy, Test Plan, Effort estimation for this project.

Possess extensive experience in analyzing the requirements and timely preparation of test plan, test scenarios and test cases from complex requirement documentations.

Performed risk based testing to achieve maximum productivity within a limited period of time.

Acknowledged individual and team accomplishments in a timely, organized manner.

Reviewing and prioritizing the defects based on Severity/Priority and following up with dev team to get it resolved on time.

Able to work under pressure to meet deadlines and the ability to work in a cross-functional environment.

Effectively able to work as a team member as well as independently.

Acted as single point of contact for team consist of 5 -7 members. Also served as a mentor for the other team members to guide.

Responsible for Analysis and Defect Tracking using HP Quality Center, Bugzilla, JIRA.

Mastered in web based testing techniques- Functionality Testing, Usability testing, Interface testing, Compatibility testing, Performance testing, Database testing, Cross browser testing along with Smoke testing, System testing, Black box testing, Integration testing, and Regression testing.

Made significant cost savings to the company by identifying the critical defects early in the Testing cycle.

Experience in data validation for the back-end system using SQL queries.

Proactively prepared the understanding document for the modules handled and shared across the team and often conducted knowledge transition sessions for the team.

Tools Used: HP Quality Center, Bugzilla, JIRA, Microsoft Office 2013,SQL 2019.

QA Test Engineer Sep 2016-Nov 2021

Client: CNA, US

Project: CNA Central Application

Improve the current application experience for the Agents that use Transact Now and Transformation Station to enter data into CNACentral to receive a quote by eliminating errors. Provide a Full/Bindable Quote and Issue Request option to an agency management system on CNACentral. CNACentral is a web based application to provide a Full/Bindable Quote and Issue Request for Auto, Workers Compensation and Property insurance

Responsibilities & Contributions:

Proactively communicated with the business team and QA managers in understanding and analyzing the requirements and resolving the queries after reviewing the requirement document.

Timely preparation &Review of test plan, test scenarios and test cases from complex requirement documentations

Achieved 100% test coverage within a limited period of time by executing test cases for Quarterly releases

Demonstrated methodical, detail-oriented and thorough approach to all assignments while adhering to compressed timelines. Complete all assignments on or ahead of schedule.

Excelled in finding, documenting and reporting critical and minor bugs in Quality Center, within the Citi CIRA application.

Mastered in Smoke testing, Functional testing, System testing, Black box testing, Integration testing, and Regression testing.

Proved as subject matter expert for 2 modules in the project and supported team by taking up the extra work to reduce the work load.

Prepared the understanding document for the modules handled and shared across the team and often conducted knowledge transition sessions for the team.

Consistently recognized for excellent problem-solving and analytical skills by project manager and Client.

Tools Used: HP Quality Center, Bugzilla, JIRA, Microsoft Office 2019

Support Engineer Jan 2010- Aug 2016

Client: Metasolv, US

Project: Metasolv Ticket Support

Metasolv is at the forefront of service fulfillment innovation and is leading network transformation with Tier 1 carriers around the world. Metasolv automates the order-to-activate provisioning cycle by integrating key service fulfillment processes, including provisioning, service activation, inventory management, configuration management, and subscriber and service management. Metasolv’s modular and integrated approach to service fulfillment enables service providers to simplify the costly and complex process of delivering bundled services over multiple technologies. More than 170 global service providers use Metasolv solutions to Addresses key service provider requirements as either a complete suite or on a modular basis.

Responsibilities & Contributions:

Rapid configuration and deployment through a single service creation environment.

Product Service Request (PSR) is one of the ordering components of the Metasolv Solution, PSR is a Non-Regulated order. PSR is Metasolv created order and its contents are not regulated.

Supports all types of services including next-generation IMS, VoIP, IPTV, IP VPN, Broadband and Mobile services, as well as traditional voice and data services.

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