Data Visualization Information System

MOUNIKA GOVINDU

Buffalo, NY +1-716-***-**** ********@*******.*** LinkedIn

EDUCATION

University at Buffalo, The State University of New York Jul. 2023 – Jun. 2024 Master of Science in Management Information System Relevant Courses: Predictive Analytics, Data Visualization, Data Warehousing, Social Network Analytics, Experiential IT, Database management Systems, ITPQM, System Analysis & Design, Sp Topics in Info Systems - CRM Velammal Engineering College, Chennai, Tamilnadu, India Aug. 2017 – Aug. 2021 Bachelor of Engineering in Computer Science Engineering Relevant Courses: Object Oriented Programming, Design and Analysis of Algorithms, Object Oriented Analysis and Design, Computer Network, Artificial Intelligence, Cloud Computing

PROFESSIONAL EXPERIENCE

UB SCHOOL OF MANAGEMENT FAST CLINIC, BUFFALO, NY Nov. 2023 – May. 2024 Project Intern – Oshei’s Medical Hospital

• Engaged in collaborative efforts with Oshei client, maintaining transparent communication channels throughout the project.

• Utilized data analysis techniques to develop a comprehensive patient flow map, pinpointing critical bottlenecks within the emergency department.

• Deployed a JaamSim simulation model to assess and enhance waiting times, improving efficiency and patient experience. Project Intern – UBMD Jan. 2024 – Apr. 2024

• Collected and cleaned data from websites, using Excel to implement mapping services.

• Developed a comprehensive map of UBMD locations and their respective services, integrated into Google Maps.

• Elevated user engagement rate was elevated by 15% on the website through the interactive map. Research Associate – BLUEINK Jan. 2024 – May. 2024

• Researched LLM models, evaluating capabilities and metrics to inform vault application development.

• Collaborated with developers to select and integrate the optimal LLM, ensuring seamless application functionality and improved user experience.

COGNIZANT TECHNOLOGY SOLUTIONS Chennai, TN

Programmer Analyst Aug. 2021 – May. 2023

• Analyzed data to identify trends and potential issues; recommended solutions to enhance efficiency and profitability.

• Collaborated effectively with team to implement code and user stories for new systems and processes for client American Express, which resulted in adding identity verification features.

• Monitored the effectiveness of new features, adjusting as necessary to ensure optimal performance.

• Identified issues by analyzing a PRB placeholder incorrectly assigned to the wrong work basket. Took proactive steps to rectify the code and perform enhancements to improve user experience.

• Produced detailed documented project requirements, processes, and outcomes, ensuring transparency, and facilitating future reference and knowledge transfer.

PROJECTS

CRM – Plan Easy Jan. 2024 – May. 2024

• Conceptualized a Salesforce CRM application to simplify event planning for personal and corporate events, aiming to reduce stress and exceed client expectations. Services included full-service event planning, day-of coordination, and partial planning. Data Visualization – Book Shop Oct. 2023 – Dec. 2023

• Led a data analysis project for a bookshop, using Tableau to develop comprehensive data visualizations tailored to stakeholders' needs (Marketing, Sales, Publishing, Customer Service, Authors).

• Created impactful dashboards to track sales trends, author achievements, and customer preferences, providing actionable insights for strategic decision-making.

• Optimized sales strategies and resource allocation based on data-driven insights, enhancing overall performance and customer satisfaction.

Datawarehouse Oct. 2023 – Dec. 2023

• Implemented and designed a proposal for GuacGuac2 data warehouse (DW), including setting up a cloud environment, creating the warehouse, designing a simple ETL pipeline, and integrating the warehouse with BI tools. Salary Estimation using Model Building Regression Techniques Mar. 2021 – Jun. 2021

• Designed salary estimation predictor, which predicts the salary of candidate after a certain time, also estimates various salaries in a particular field from beginner job role to top level management role. SKILLS

• Business Analysis, Requirements Gathering, Data Analysis, Process Improvement, Stakeholder Management

• Tableau, SQL, Database Management System, Pega, Python, Talend Open Studio, MS Office (Excel, Word, PowerPoint)

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Certifications: Google Data Analytics, Google Analytics, Lean Six Sigma Green Belt Training, Dashboards using Excel and Power Query, PEGA Certified System Architecture– 8.6.

EXTRA CURRICULARS

• Won 1st place in firing competition in CATC camp held at SRM University in 2019

• Won 3rd place in high jump in inter college competition held by Anna University in 2019

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