Data Entry Special Education

TQ

TIFFANY QUALLS

tiffanymayfield***@yahoo.com 901-***-**** 8384 Everly Meadow Dr.Memphis, TN 38125 Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Policy and Procedure Improvements

Special Education

Confidential Services

Conflict Resolution

Maintaining Confidentiality

Security Screenings

Criminal Law

Operations Management

Investigation Documentation

Electronic Surveillance

Data Entry

Schedule Management

Database Management

Service Coordination

Green Dot Public Schools Memphis, TN

Guidance Counselor

08/2022 - Current

Provided individual and group counseling services to students. Conducted assessments, interviews, and observations of student behavior. Aided students in college and career readiness process, helping with course selection and career assessments.

Maintained student records and developed individual education and behavior plans to promote student success.

Referred students to degree programs based on interests, aptitudes or educational assessments.

Established contacts with employers to create internship and employment opportunities for students.

Maintained accurate and complete student records required by laws, district policies and administrative regulations.

Federal Express Memphis, TN

Ramp Agent

05/2017 - Current

Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.

Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.

Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.

Collaborated with other movers when loading large equipment to prevent potential accidents.

Checked cargo before transportation and determined if items adhered to proper regulation standards.

Packed boxes and stock using organizational guidelines. Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.

Summary

Skills

Experience

Processed necessary paperwork related to cargo shipments including customs documents.

Andy Frain Memphis, TN

Security Officer

01/2012 - 07/2021

Checked for safety hazards and took corrective action when necessary. Monitored surveillance cameras and responded to suspicious activity. Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.

Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.

Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.

Surveyed multiple CCTV feeds to closely monitor important areas on grounds.

Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.

Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions. Responded to medical emergencies before paramedic and law enforcement arrival.

Shelby County Government Memphis,

TN

Mobile Crisis Counselor

03/2013 - 06/2020

Provided crisis intervention services to individuals experiencing emotional distress.

Assessed and evaluated client needs and developed individualized treatment plans.

Monitored medication compliance among clients taking psychiatric medications.

Educated clients about the importance of maintaining healthy coping skills during times of stress.

Attended weekly team meetings to discuss cases, review protocols, and share best practices.

Modified treatment plans to support client goals and status. Developed and optimized treatment plans to help clients continue to progress.

Presented social programs to educate community and improve participation in counseling services.

Devised community-based programs focused on combating specific problems.

Enhanced counseling services with multifaceted approach incorporating multiple disciplines.

G4S Secure Solutions Memphis, TN

Security Dispatcher

05/2016 - 03/2020

Investigated suspicious activities and reported incidents to appropriate authorities.

Assigned security personnel to various posts, ensuring adequate coverage of the premises.

Took caller information, read associated computer information and documented vital details in call tracking and assignment system. Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time. Advised personnel about accidents, weather conditions or other hazards. Responded to emergency calls routed by automatic distribution system. Mitigated risks and emergency response delays by efficiently monitoring public safety field units.

Mentored junior team members and managed employee relationships. Remington College Memphis, TN

Bachelor of Science in Criminal Justice

05/2015

University of Memphis Memphis, TN

Bachelor of Arts in Accounting

05/2012

Education and Training

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