Tableau Developer Front Desk
Resume:
Nsama Chifupi
Windsor Mill, MD
TABLEAU DEVELOPER
************@*****.***
OBJECTIVE
A highly skilled and certified Tableau Developer with 8 years of experience in data visualization and analysis. Seeking to leverage expertise in Tableau to contribute to data – driven decision-making analytics projects.
SKILLS
Tableau Server
Tableau Desktop
Data Analysis
Advanced Excel
Dashboard Design
Data Preparation
EXPERIENCE
December 2019 - Present
Front Desk Tableau Developer Trust Auto
Introduced use of Tableau on an enterprise-wide level, encouraging use of data in decision making. This allowed efficient and timely decision making.
Developed executive dashboards, comparing current and previous periods, that enabled senior management to have a clear overview of the profit trends and KPIs.
Worked with HR to develop a reporting structure that included dashboards and scorecards that improved employee retention by 15%.
Maintained existing dashboards and making enhancements where necessary.
Projects:
Created a Tableau Server report for my sales team using parameters, KPI’s, filters and calculated sets that brought to the forefront “hot” leads. This report called for a 27% increase in sales for the entire dealership.
December 2015 – August 2019
Daycare Owner & facilitator Bright Eyez Daycare
Coordinated daily operations including scheduling, activity planning, and resource allocation to ensure optimal functioning of the daycare.
Facilitated clear and consistent communication with parents to address inquiries and concerns.
Utilized data analysis to assess children’s developmental milestones, behavior patterns and individualized needs, informing personalized care plans and interventions.
Generated comprehensive reports and visualizations using tools like Excel and Tableau, summarizing milestones, attendance & learning.
Created fun and engaging and educational activities for children.
January 2011 – August 2015
Universal Studios Orlando Fl
Displayed strong leadership and organizational skills by leading a team of 50+ employees into success daily.
Implemented best guest service practices by creating goals for my team to reach (Example: 20 Guest positives for our attraction a month).
Worked in a fast paced & Dynamic environment and ensured that each guest and employee felt cared for, heard, and understood.
Delivered high quality guest service by ensuring that the guests had an outstanding experience while visiting.
Led a team of [50+] employees in delivering exceptional guest experiences.
Collaborated with other departments to ensure seamless operations.
Managed team schedules.
Achievements:
Employee of the Month
Trainer of the quarter
Team Lead of the quarter
Lunch with Bill Davis (COO)
EDUCATION
Bachelors in health science
Minor in Business
Liberty University
May 2022 - Present
On track to graduate with my bachelor’s in health science & a minor in Business by September of 2024.
Achievements:
National Honor Society
Grade Point Average (GPA):
3.6
Certifications:
Tableau Desktop Specialist
REFERENCES Available upon request*
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