Scrum Master Project Manager

Sumeet Kumar

******.*********@*****.***

+1-848-***-**** (Cell)

Certifications

Certified SAFe Scrum Master (SSM)

Certified SAFe Product Owner/ Product Manager (PO/PM)

Certified Scrum Master in Agile

Certified Product Owner in Agile

Gordon Food Service, Wyoming, MI March 2021 – May 2024

Sr. Scrum Master/Project Manager.

Lead all Scrum ceremonies, including daily stand-ups, Iteration planning, Iteration reviews, and retrospectives, improving team collaboration and performance.

As an RTE, facilitated ART events such as PI Planning, System Demos, and Inspect & Adapt workshops, ensuring effective team collaboration and alignment.

Transitioned between multiple roles, including Scrum Master, Product Owner, Project Manager, and Release Train Engineer, demonstrating my versatility and ability to adapt to the organization’s needs.

Led the team through the successful implementation of eight SAP division Go-Live events in 3 years.

Wrote functional and technical user stories, developed functional test cases, and participated in various testing activities, including functional testing, regression testing, integration testing, and smoke testing.

Represented the team in pivotal SAFe Organizational events, including presenting PI plans, crafting and delivering program boards, conducting system demos, and participating in ART Sync meetings

Developed multiple processes to enhance team workflow and efficiency, including Application Support process, Release Management, New Developer Onboarding, Test Case Writing, Monthly Developer Touchbases, and Ticket Troubleshooting process.

Proactively collaborated with both the business and technical support teams to address tickets raised by sales representatives, ensuring timely resolution of their issues and providing valuable feedback

Ensured that documentation for our applications, services, and systems was consistently maintained. Additionally, curated a library of essential videos, including training sessions, and iteration demos.

Tracked KPI’s such as velocity, cycle time, and defect rates, using metrics to identify areas for improvement.

Collaborated with Product Management to ensure a clear understanding of the product vision and priorities, aligning team efforts with business objectives.

Amazon Prime Gaming, Seattle, WA Nov 2020 – Feb 2021

Product Owner/Scrum Master

Prioritize work within agile team and prepare product backlog of future sprints.

Refine business user stories in JIRA and determine functional/non-functional requirements.

Clarify requirements and ensure that agile team has a full understanding of the business requirements.

Document API requirements related to request, response, input-output validations and error handling.

Lead Scrum meetings such as Sprint Planning Meeting, Daily Standup, Product Backlog Refinement meeting, Sprint review Meeting and Sprint Retrospective meeting.

Ensure that all project deliverables project deliverables are met, and client feedback is incorporated.

Environment – Scrum, JIRA, MS Outlook, Amazon Chime, Amazon Coral framework, Quip doc, Eclipse, Slack.

Verra Mobility, Jersey City, NJ June 2019 – Oct 2020

Sr. Scrum Master/Project Manager

Facilitate Scrum and Kanban Ceremonies: Sprint Planning Meeting, Daily Standup, Product Backlog Refinement meeting, Sprint review Meeting, Sprint Retrospective meeting.

Managed multiple distributed teams located in different geographic areas and time zones.

Introduced Kanban Process in the organization to effectively manage high priority and ever-changing requirements for Production support team.

Created Kanban board on Azure DevOps to increase visibility and manage production support release tickets.

Resolved impediments and helped teams become transparent, self-organizing and cross-functional teams.

As a service delivery manager/SME, worked with departments such as business owners, product management, account management(s) and customer care on the intake of high priority service requests.

Coached Agile practices and principles to new Scrum teams and help them undergo Agile transformation.

As a release manager, worked actively with release management team on by-weekly production releases.

Monitored project progress and published weekly status reports to communicate team delivery metrics

Environment – Scrum – Agile, Kanban (production support), Azure DevOps, SharePoint, Confluence, Slack, Microsoft

GE Transportation, Melbourne, FL May 2017 - Feb 2019.

SAFe Scrum Master

Facilitate Scrum/SAFe Ceremonies: Sprint Planning meeting, Daily Standup, Backlog Refinement Meeting, Sprint review, Sprint Retrospectives, Scrum of Scrums and PI Planning Meetings.

Managed 3 geographically distributed teams on multiple projects located in USA, India and Australia.

Managed dependencies and removed impediments for the teams to meet timelines and deliverables.

As a release manager, planned UAT releases, created release notes and presented release notes to clients.

Mentor new teams adapt to Agile practices and help them undergo successful Agile Transformation.

As a servant leader, involved in coaching and guiding new Scrum team on Agile principles and values such as teamwork, cross-functionality, self-organization, transparency and self-management.

Used burnup/burndown charts historical/current velocity to set team deadlines and track performance.

As a Scrum master for system integration team, encouraged best practices within the team such as Test-Driven Development (TDD), Continuous Integration (CI), DevOps and Continuous Deployment.

Environment: - Scaled Agile, MS 0365, HP ALM, Rally, Confluence, GitHub, Jenkins, Microsoft SQL, Selenium.

Amiga Informatics Nov 2010 – Dec 2014

Scrum Master/Project Manager

Gathered requirements and coordinated development and testing activities to ensure delivery of projects.

Understand phases of mortgage life cycle: Pre-qualification, pre-approvals, Underwriting and closure.

Interacted with all stakeholders at various phases of Software Development Life Cycle (SDLC)

Work with development team to fulfill business needs within specified budget, quality and time.

Worked on developing project plans, define schedules, project roadmaps, project financials, resource management, resource planning, project timelines, budge forecasting and budget management.

Environment – Waterfall/Scrum, Banking Services, Mortgage, MS O365, JIRA, SQL, MS Visio, MS Project, HP ALM.

Education

Master of Business Administration (MBA). December 2016

State University of New York, New Paltz

Bachelor of Commerce June 2010

Guru Nanak Dev University, Punjab, India

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