Graphic Designer Account Coordinator

Dennis Perez

EXPERIENCE

Jaase Inc (Apparel eCommerce)

eCommerce Operation Specialist/Account Coordinator Feb 2020- Present

● Maintain eCommerce Website: EBay, Shopify, Walmart, Wish.

● Research: Find and analyze different vendors/websites that sell similar products to maintain competitiveness and ensure the information is correct.

● Performed pre and post-sale competitive pricing analyses and present findings to the Manager to come up with a price that would maximize potential revenue.

● Use Channeladvisor to update all products. Uses a carefully thought out excel sheet using various formulas to make sure that all the important information goes to the correct cell.

● Upload CSV files to Channeladvisor (online system) for all items received.

● Upon receiving shipment, make sure that the invoice has the correct information, cost, and qty. Check all items 1200+ have the correct quantity and information was uploaded correctly.

● Photography: Take Pictures of the multiple products. From small to large items and multiple angles to please the consumers.

● Photo Manipulation: Use Photoshop to clean pictures and make them WEB ready. Clean Background, Edit Colors & Lighting, and add watermarks.

● Research and write copy for various products throughout all marketplaces.

● Customer Service: Help customers with any help they require through emails and phone calls. Assist with any issues with the products and help in any way possible.

● Coordinate With All Departments: Maintain communication with warehouse, shipping, marketing, and management departments. Communicate to maintain accurate inventory and website information.

● Vendor/ Partner Communication: Communicate with vendors and website partners to make sure that the inventory shipped is correct. Relay all information to partner websites to ensure accurate images and copy for listings.

Coast National Sales Distribution (Electronics eCommerce) eCommerce Operation Specialist /Account Coordinator June 2016- Feb 2020

● Maintain Ecommerce Website: EBay, Shopify, Walmart, Wish.

● Research: Find and analyze different vendors/websites that sell similar products to maintain competitiveness and ensure the information is correct.

● Use Solid Commerce to update all products. Uses a carefully thought out excel sheet using various formulas to make sure that all the important information goes to the correct cell.

● Upload CSV files to Solid Commerce (online system) for all items received.

● Upon receiving shipment, make sure that the invoice has the correct information, cost, and qty. Check all items 2500+ have the correct quantity and information was uploaded correctly.

● Photography: Take Pictures of the multiple products. From small to large items and multiple angles to please the consumers.

● Photo Manipulation: Use Photoshop to clean pictures and make them WEB ready. Clean Background, Edit Colors & Lighting, and add watermarks.

● Research and write copy for various products throughout all marketplaces.

● Customer Service: Help customers with any help they require through emails and phone calls. Assist with any issues with the products and help in any way possible.

● Coordinate With All Departments: Maintain communication with warehouse, shipping, marketing, and management departments. Communicate to maintain accurate inventory and website information.

Hero’s Pride/Emblem Enterprises

Graphic Designer/eCommerce Operation Specialist July 2015 - May 2018

● Scan and take photos of 40+ items daily and clean any mistakes that may occur in the process.

● Utilize Excel to create spreadsheets of all 4,000+ items in our inventory to see what we are missing. Proceed to make a spreadsheet to send to supervisors to correct the database.

● Create and Design catalog covers and various event materials such as Pull up Banners and Display cases.

● Designed 4+ Email Signatures monthly showcasing new weekly products. Sent to 100+ clients daily by our agents for marketing.

● Coordinate With All Departments: Maintain communication with warehouse, shipping, marketing, and management departments. Communicate to maintain accurate inventory and website information.

Cheryl Lynch PR Entertainment

Graphic Designer/Account Coordinator Nov 2015 – Dec 2017

● Create and edit EPK’s (Electronic Press Kit) for 3+ clients bi-weekly by designing backgrounds, choosing font styles, and specific color palettes.

● Create and present PowerPoint presentations to higher management and clients.

● Design 2+ Flyers weekly pertaining to events and parties and 2+ logos for clients per week.

● Communication with clients about projects and adapting to what is wanted.

● Utilized emails and social media sites to promote events and companies by creating banners and graphics to market and advertise events/clients.

Synergy Distribution

Graphic Designer/ Data Entry Specialist (Supervisor) Nov 2015 – June 2016

● Supervisor to 6 interns- Lead on 4+ projects, making sure work is finished on time; give input on website/designs seeing it through completion.

● Manually manage 5000+ clients to upload through csv files to the company database.

● Customer Service: Help customers with any help they require through emails and phone calls. Assist with any issues with the products and help in any way possible.

● Coordinate With All Departments: Maintain communication with warehouse, shipping, marketing, and management departments. Communicate to maintain accurate inventory and website information.

● Research and brainstorm 4+hours weekly on research to ensure the designs and advertisements are up to date and portray exactly what we want.

● Design 3+ Marketing flyers promoting different products bi-weekly

● Create or edit 2+ websites weekly to maintain brand recognition and make sure everything is up to date.

● Utilize Sendblaster/Constant Contact to create 4+ different email blast designs

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