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Graphic Design Client Care

Location:
Queens, NY
Posted:
June 04, 2024

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Resume:

PROFILE

• Client-facing, cross-functional team leader with effective communication and collaboration skills.

• Owner of project timelines and talent assignments for design, production and post-production.

• Liaison between internal stakeholders; manage external production and vendor relationships. EXPERIENCE

Bluedge, NYC / Packaging • Fragance & Skincare

PRODUCTION DIRECTOR (July 2023 — Present) • Contract / Remote

• Oversee packaging mechanicals for COTY ‘s Philosophy brand, managing offshore team

• Adaptive Design - create DTOs for Marc Jacobs Fragrance Line The Coca-Cola Company, NYC / Packaging • CPG

SYSTEM ADMINISTRATOR MANAGER (July 2023 — April 2024) • Contract / Remote

• Managed ESKO Webcenter for Global Marketing - NA & EU Operating Units S2 Design Group, NYC / Packaging • CPG

DESIGN AND PRODUCTION MANAGER (December 2016 — June 2023) • Full-time / Hybrid

• Maintained brand integrity throughout design and production process; curate assets for clients

• Strategized with owner on design operations, internal initiatives, social media & new business Clients included: Dannon, Mondelez, Pepperidge Farm, Sabra, Snyders of Hanover, TOPPS, Keebler bareMinerals - Shiseido, NYC / Visual Merchandising & Collateral • Beauty Bath & Body Works - L Brands, NYC / Packaging • Soaps & Sanitizers Salt Studios - Sandy Alexander, NYC / Packaging & Visual Merchandising • Beauty CREATIVE SERVICES CONSULTANT (July 2015 — December 2016) • Contract / Onsite

• Provided creative services with design operation support across various media

• Maintained design & brand consistency across multiple channels

• Collaborated closely with Executive Director & Senior Project Manager on Creative department reorganization during 2016 move of bareMinerals HQ from San Francisco to NYC

• Designed graphics, created mechanicals and standards plus consulted on pricing for Revlon RFP Diadeis New York, NYC • Packaging & Premedia • Fragrance, Beauty, Fashion, Finance & others ASSOCIATE DIRECTOR / TEAM LEAD (August 2009 — July 2015) • Full-time / Onsite

• Managed all aspects of project from on-boarding through delivery — US & Global brands: Packaging, Style Guides, Graphic Charters, OOH Media, etc.

• Managed forecasting, scope of work and project staffing plans, overseeing production team of 6

• Routed and managed artwork on ESKO, obtaining approvals from proper channels prior to release

• Reduced overall production time from 5 days to 3 (Citibank)

• Increased gross profit margin by 20% through accelerated production workflow (L’Oreal)

• Grew sales for retouching by $75K per annum (Clarisonic)

• Reported monthly and quarterly on budget, revenue, projections, profit and loss Clients included: Ralph Lauren Fragrances, Kiehl’s, Clarisonic, Lancome, Living Proof, L’Oreal, Stila, SkinCeuticals, Elizabeth Arden, Alcone, Tory Burch, AT&T, ESPN, YouTube, Bank Of America, Citibank EXPERTISE

Project Management

Production Management

Creative Operations

Adaptive Design

Brand Stewardship

Design Direction

Staff Supervision

Training & Mentoring

CATEGORIES

CPG

Luxury Fragrance

Luxury / Active Cosmetics

Skincare

Hair Care

Fashion

Finance

Home Goods

PROFICIENCIES

Adobe CS

Keynote, PowerPoint

Microsoft Office

ESKO WebCenter

EDUCATION : FIT, SUNY

BFA Graphic Design

AAS Advertising Design

AAS Fashion Design

LANGUAGES

English; understanding

of Italian & French

Experience with

managing the

transcreation of

Romance, Slavic,

and Asian languages

End-to-End Experience in Design, Production & Management 917-***-**** **************@**.***



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