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Personal Assistant Customer Service

Location:
Brooklyn, NY
Posted:
June 04, 2024

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Resume:

JEWEL FOWLER

*** ******* ***** **, ********, NY *1216 · 347-***-****

***********@*****.***

Enthusiastic and eager individual with a strong desire to learn and grow in the cleaning industry. Seeking a cleaning position where I can apply my strong work ethic, attention to detail, and willingness to learn. Committed to delivering excellent service and contributing positively to the team while gaining valuable experience and skills in the field of cleaning.

EXPERIENCE

09/2022-PRESENT

PERSONAL ASSISTANT, FIT4DANCE NYC

As a motivated and committed personal assistant with expert interpersonal and communication skills, my responsibilities are as follows:

Answers phone calls and emails and takes messages

Handling mail and other correspondence

Run errands as requested

Launder and clean studio including mirrors, floor, mats, etc.

Maintain class records including cancellations

Sign patrons up for membership/classes

05/2019-03/2021

MOTOR VEHICLE REPRESENTATIVE, DEPARTMENT OF MOTOR VEHICLES NYC

Provides customer service to DMV patrons

Review of license and registration applications and supporting documentation for accuracy and completeness

Approves or rejects applications based on work procedures and policies

Processes applications on the computer terminal to ensure that it conforms to established computer codes

Operates image capture station for photo-licensing and non-driver identification cards

Accepts and processes fees associated with application

Interprets computer rejection responses and takes required action

Performs routine typing and tasks as assigned

08/2016-01/2017

PASSENGER SERVICE ASSISTANT/PASSENGER SERVICE REPRESENTATIVE IN CUSTOMS

EULEN AMERICA, AMERICAN AIRLINES

Handling check-ins

Assisting with boarding

Communicating with customers

Providing security

Checking government issued identification cards and boarding passes

Entering passport information

04/2015-09/2018

CASHIER/CLEANER’S ASSISTANT, JOEAL DRY CLEANERS’ INC

Handle cash, credit, or check transactions with customers

Ensure pricing is correct

Issue change, receipts, refunds, or tickets

Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change

Answer customers' questions and get a manager if answer does not solve the issue

04/2010-04/2012

CASHIER/CREW TRAINER, MCDONALD’S

Worked as an exceptional team player

Properly recorded, prepared, and delivered meal orders

Pack customer purchases in bags or cartons.

Clean display cases, shelves, and aisles.

Take orders by punching them into the database and repeat orders to ensure accuracy

Prepare orders when needed by constantly checking the order slip for accuracy

11/2008- 01/2010

CASHIER, TARGET CORP.

Scan goods and collect payments

Redeem stamps and coupons

Make sales referrals, cross-sell products and introduce new ones

Bag items carefully

Greet customers when entering or leaving establishment

Maintain clean and tidy checkout areas

Pleasantly deal with customers to ensure satisfaction

EDUCATION

09/2006-06/2010

REGENTS DIPLOMA, ERASMUS HALL CAMPUS

Extracurricular Activities:

Swim Team

Track Team

Choir

Video Club

Poetry Club

SKILLS

Verbal communication skills

Decision Making

Ability to Adapt to New Environments

Highly organized

Ability to multi-task in fast paced environment

Written communication skills

Ability to Work Under Pressure

Time Management

Conflict Resolution

ACTIVITIES/REFERENCES

Fit4DanceNYC owned by Laci Chisholm holds many events throughout the year in which I have volunteered. Sip n Paint with Creativity owned by Kina Thomas is another small business for which I have volunteered.

My volunteer duties are as follows:

Setting up Venue

Greeting Guests

Helping Guest with Request

Overlooking operation and aiding when needed

Contact Info.

Kina Thomas

Sip n Paint with Creativity

718-***-****

****.*.******@*****.***

Laci Chisholm

Fit4DanceNYC

347-***-****

**.************@*****.***



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