Customer Service Baton Rouge
Resume:
Bianca Wall
Baton Rouge, LA *****
************@*****.***
Objective To obtain a position as a Medical Assistant will give me an opportunity to apply my customer service skills as well as my education and training in the medical field to the benefit of your practice and patients.
Education 10/2017- 06/2024 Fortis Institute Certificate: Medical Assisting
Areas of Study:
Anatomy and Physiology, human relations, medical law and ethics, pharmacology, OSHA and HIPPA and guidelines.
Administrative Skills:
Patient reception, appointment scheduling, medical records, insurance procedures, keyboarding, filing, and computer applications utilizing medical software.
Clinical Skills:
Venipuncture, EKG, urinalysis, vital signs, assisting with minor office surgery, First Aid and CPR.
Clinicals at : Cardiovascular Institute Center of The South
Externship:
160 hours practical experience performing clinical and administrative skills under the direct supervision of a physician.
TBA Baton Rouge, LA
Performed EKGs, venipuncture, urinalysis.
Obtained vital signs, assisted physician with exams.
Greeted patients, answered phones, scheduled appointments.
Certification /Skills CPR Certificate (AHA), Eligible to take CMA(AAMA) exam,
Certificates: President’s List, February 18,2024
: Dean's List, April 2024
: Dean’s List, May 2024
05/2022 – Sept 2022 Hampton Inn Baton Rouge, LA
Laundry Attendant
Maintain a clean work area.
Daily laundering of hotel linen as required dictated by guest usage.
Take daily inventory of hotel linen.
05/2022 – Sept 2022 Holiday Inn Express Baton Rouge, LA
Housekeeper/Supervisor
Responsible for overseeing and directing/organizing the work or activities of cleaning services.
Creating schedules in advance for employees.
Setting up detailed board assignments
09/2019 – 04/2020 Holiday Inn Baton Rouge, LA
COS
Maintain cleanliness of rooms occupied by guests.
Performing a variety of cleaning activities such as sweeping, mopping, dusting, and polishing furniture.
Provided superior customer service to guest occupying rooms.
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