Customer Service Support Specialist
Resume:
Katherine Parker Kent OH
*******@*****.***
linkedin.com/in/katherine-parker37
EXPERIENCE
Titlewave Real Estate Services, Jacksonville, FL— Customer service/Vendor Manager
April 2012 - March 2024
Served as a real-estate customer service representative for 7 states and a title search vendor manager for 22 states.
Served as a temporary assistant manager to the Michigan state manager. Organized and managed a 300+ parcel commercial search for a large solar and wind farm customer.
Wrote custom Excel macros to automate routine reports resulting in a 66% reduction in report times.
Hana Microdisplay Technologies Inc, Twinsburg
OH—General Operator
August 2010- April 2012
Organized equipment manual library.
Updated and organized work instructions to maintain ISO-9001 compliance.
Organized, executed, and reported results of engineering experiments. Organized approximately 50,000 parts in company archives. Cleaned, inspected, and tested liquid crystal displays (LCDs). EDUCATION
Rochester Institute of Technology (RIT), Rochester, New York, 14623 — Bachelor of Science Applied Arts and Sciences with concentrations in Photography and Psychology
Minor: American History
SKILLS
Excel
Multitasking
LANGUAGES
Native Speaker: English
Elementary Proficiency:
American Sign Language
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