Agile Transformation Change Management

CHRIS SOSKIN

Tampa, FL 904-***-**** ********@*******.*** linkedin.com/in/chris-soskin

EXECUTIVE AGILE TRANSFORMATION LEADER

Impactful and client-focused professional with expansive experience in successfully driving large-scale global Agile transformations while navigating complex organizational structures and overcoming challenges associated with enterprise-wide Agile adoption. Comprehensive knowledge of Agile principles, methodologies, and their application in diverse contexts. Executive transformation skills with a focus on driving business and technical agility. Inspires change at all organizational levels.

Conceptualizes and executes robust Agile transformation and change management strategies aligned with ambitious goals and objectives. Excels as a trusted C-Suite advisor, respected partner, and motivational Agile coach across Fortune 500 companies; guides transformation teams and senior leaders to ensure consistent implementation of Agile practices—while establishing a culture of agility and continuous improvement.

Excellent project and program management skills; leading teams to meet transformation deliverables by identifying standard set project/program metrics, revising templates, and optimizing processes. Defines KPIs and OKRs in Fortune 100 companies to measure adoption and provide organizational transparency and clarity.

Polished communication and interpersonal skills; builds trusting relationships and rapport with diverse groups of clients, stakeholders, and colleagues. Possesses a thorough understanding of project completion requirements; committed to dedicating the necessary hours to ensure client satisfaction and exceed expectations.

Demonstrates success across diverse industries/sectors: financial services, investment management, insurance, commercial real estate, risk management, consulting services, multi-national retail, energy/resources/industrial, and healthcare. At ease in high-stakes conversations, capable of articulating the benefits of Agile methodologies and driving support for change initiatives.

Recognized for strong executive presence, sound decision-making, strategic mindset, affability, and solid technical acumen. CORE SKILLS AND COMPETENCIES

Strategic Organizational Agile Leadership

Advanced Agile Leader Certifications

Agile Transformation Leadership

Agile Program Management

Agile Practice for Internal Audit

Business Agility Transformation

Operating Model Optimization

Lean Portfolio Management

Agile Facilitation

Business Process Reengineering

Agile Frameworks (SAFe, Scrum, LeSS)

DevOps, CI/CD

Organizational Change Management

Kotter, Galbraith, ADKAR

Agile Coaching & Training

S E L E C T E D EXECUTIVE ACHIEVEMENTS

Introduced and led the adoption of Agile practices across multiple Fortune 500 companies—enabling enterprises to optimize performance, mitigate risk, and deliver significant value to their customers and stakeholders. Notably, achieved a reduction in cycle time by up to 68% and shortened the length of risk remediation by more than 27%.

Championed implementation of multiple Agile scaling frameworks: Scaled Agile Framework for Enterprise (SAFe), Disciplined Agile (DA), Scrum Framework for Agile Internal Audit (IA), and Large Enterprise Scrum at Scale (LeSS).

Recognized as a thought leader and expert in establishing and optimizing models, standards, teams, and business and IT processes. Achieved cost reductions of up to 28%, streamlined cycle times, increased predictability, and provided invaluable insights to senior leadership.

Involved in Generative AI Learning, including training models to generate new, original content and data, training algorithms, machine learning techniques, and applications in various fields such as content creation and innovation. EXECUTIVE EXPERIENCE

DELOITTE (2017 TO PRESENT)

Senior Leader – Agile Transformations

A significant record of success and achievement at an esteemed Big 4 firm delivering industry-leading consulting, tax, audit, and advisory services to the world's top brands—including nearly 90% of Fortune 500 companies such as Fidelity Investments, SunTrust Bank, Wells Fargo, Lowes Home Improvement, Allstate, Walmart, New York Life, PNC Bank, and AllianceBernstein. Expands Agile mindset across entire enterprises. Champions large- scale and impactful Agile transformations, empowering companies to be more responsive to change, transform and optimize operational efficiencies, hasten the time to market, and reduce costs without sacrificing quality. Industries:

Healthcare and Life Science

As an Agile Cyber Risk Leader, specializes in delivering cyber risk services to healthcare companies looking to implement new cybersecurity systems based on the acquisition of new companies and rationalization of disparate systems. Provides leadership and oversight for the Deloitte teams. Commercial

As an Executive Agile Advisor, specializes in providing advisory services to create an Agile Center of Excellence (CoE) and coordinating activities across the enterprise for large, big-box stores. Transforms the way offshore teams of large commercial retailers conduct SOX testing—aiming to achieve efficiencies, decrease timelines, and boost auditor morale. Collaborates with the Senior Leadership team and the fledgling CoE to establish operating guidelines, templates, and light governance for various Agile teams. Coached teams and the client’s leadership in adopting an Agile mindset, fostering servant leadership, and applying Agile principles to transform the entire Lowes business vertical. Financial Services

As an Executive Agile Advisor, specializes in advisory services for large private investment firms, facilitating their transformation by establishing an Agile Center of Excellence (CoE) to coordinate activities across their enterprise. Provides advisory services to prominent banking and wealth management clients, guiding the transformation of their organizational business processes through Agile practices. In the role of Transformation Specialist, offers consulting services to major banking and wealth management clients, overseeing the shift from a project-based waterfall approach to a product-based Agile operating model.

Insurance

As an Executive Agile Advisor, collaborates with the client's Chief Audit Executive (CAE) and leadership team to provide advisory services to large insurance clients, guiding the transformation of their organization and processes through Agile practices. TEKSYSTEMS GLOBAL SERVICES (2015 to 2017)

Global Transformation Leader

Established and led an Agile Practice within the organization. Delivered consulting services to mid-sized professional services firms and Fortune 100 clients, focusing on enhancing revenue, expanding staff, and capturing market share. Fulfilled the role of people manager for the coaching staff.

Oversaw a team of project managers and Agile coaches, ensuring alignment with Project Management Office (PMO) processes for Agile projects. Managed resource allocation and capacity to achieve superior customer satisfaction results.

Established delivery best practices, including metrics for customer satisfaction, gross profit calculations, value delivered per statement of work

(SOW), and indicators of Agile maturity.

Contributed to sustaining 100% year-over-year growth for the practice from 2015 through 2017.

Negotiated transformation contracts with C-suite executives of external companies and effectively managed these strategic relationships. ANTHEM, INC. (2010 to 2015)

Executive Leader, Process Engineering

As an Executive Advisor, provided consulting and advisory services to Fortune 50 health insurance providers. Expertise encompasses operating model transformation, SDLC development and maintenance, and Agile transformation. Initially, collaborated with an IT organization to establish a robust Agile SDLC, ensuring its solidity. Extended efforts to collaborate with senior business and technology leadership, orchestrating the integration of the technical SDLC and a newly-formed business Agile framework across various verticals within Anthem—marking a significant milestone in fostering agility within the organization.

Orchestrated organizational transformation, implementing unique SDLC and IT operating models aligned with each business vertical for 70,000 employees across multiple locations.

Facilitated agreement among business verticals during the decentralization process, defining specific SDLC operating models for various delivery areas and establishing cross-vertical touchpoints.

Designed and maintained processes, tools, and methods for on-time, on-budget, and quality-aligned software delivery. Mobilized cross- functional project teams to devise Lean and Agile SDLC, collaborating with HR, Performance Management, Learning Management, and Finance teams to revamp governance processes using Lean and Agile best practices.

Launched Agile processes and methodologies across the client's line of credit card products, introducing a new SDLC for internet and mobile business and implementing an organization-wide Agile Maturity Matrix. EARLY CAREER

Business Process Consultant, CITI

Business Process Management Consultant, REASSURE TECHNOLOGIES INTL. Process Engineer, MCS HEALTHCARE

Process Engineer, FLORIDA BLUE

Process Engineer, FIDELITY NATIONAL TITLE

Process Engineer, TOYOTA NORTH AMERICA

EDUCATION

CALIFORNIA STATE UNIVERSITY, FULLERTON

Master of Arts, English Creative and Technical Writing CALIFORNIA STATE UNIVERSITY, FULLERTON

Bachelor of Arts, English Literature

C E R T I F I CATIONS

Certified Agile Leadership for Organizations (CAL-O) Certified Agile Leadership Essentials (CAL-E) Certified Scrum Master (CSM) ICAgile Certified Professional Agile Coach (ICP-ACC) ICAgile Certified Professional Agile Team Facilitation (ICP-ATF) ICAgile Certified Professional (ICP) Scaled Agile Framework (SAFe) SAFe Practice Consultant (SPC) 6.0 Information Technology Infrastructure Library (ITIL) V3 Foundation Certified Deloitte Business Chemistry TECHNICAL PROFICIENCY

Methodologies/Frameworks: DevOps, CI/CD (Continuous Integration and Continuous Deployment), Scrum, LeSS (Large-Scale Scrum), Scaled Agile Framework (SAFe), Scrum Framework for Agile Internal Audit (IA), Disciplined Agile (DA), Rational Unified Process (RUP), Iterative, Waterfall, Hybrid Tools: Microsoft Office Suite (Expert): MS Project, Word, Excel, Access, Publisher, Front Page, Visio, PowerPoint PUBLICATIONS

“Introduction of Scrum Framework in Agile Internal Audit,” Deloitte US

“Agile Internal Audit: Beyond Scrum,” Deloitte US

“Implementing RUP in Large Organizations,” (manuscript by Stefan Bergstrom), Contributor/Reviewer RUP for Small Teams (book by Gary Pollice), Contributor Addison Wesley’s Technical Manuals (multiple), Editor/ Reviewer

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