General Manager Sales Representative
Resume:
MOBILE
************@*****.***
ADDRESS
Brooklyn, NY 11226
CLIVENS MOISE
GENERAL MANAGER
Looking for a challenging management position that will allow me to utilize a vigilant eye and relevant experience to its fullest potential. Highly skilled in evaluating costs and revenue to determine continued profitability and experienced in fast paced restaurant management environments.
E X P E R I E N C E
SALES REPRESENTATIVE
Plaza Auto Mall/Toyota
06/2019 - 07/2020
GENERAL MANAGER
Domino’s Pizza
11/2010 – 06/2019
THE HALAL GUYS
GENERAL MANGER
08/12/2020-10/20/2021 Greeted every customer with a smile, friendly conversation and offer of assistance
Problem resolution by sharing detailed vehicle information finance options
Price negotiations
Plan, direct, coordinate, and control the diverse day to day operations.
Resolve employee and customer complaints.
Supervise assistant manager direct reports engaged in the operation of the store.
Provide guidance and training to subordinates.
Conduct periodic inspections for compliance with sanitation and safety requirements.
Manage food ordering and inventory.
Forecast and strategize based on P&L and local events to optimize profitability.
Ensure that all inventories are conducted timely and accurately as required
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified level. Assign employees to specific duties.
Enforce safety, health, and security rules.
PIZZA HUT
GENERAL MANAGER
07/2021-PRESENT
• monitoring procurement, storage, preparation, cooking, handling, and serving of food
• Work with staff and management to provide excellence in customer services
• Interviewed, hired, and trained employees
• Resolve issue related to both staff and customers
• Provide assistance in the event of an employee being absent
• Manage all paperwork and cash duties
• Demonstrated ability to make instant decisions, support the staff,
• Supervised the serving of meals
• Inspected kitchen
• Ensured sanitary standards
• Managed invoice&receipts for all stock; conducted the financial report at the end of each day
PIZZA HUT
DISTRICT MANAGER
PRESENT
.Promote updated knowledge of company policies and procedures.
. Ensure all staff member are properly trained and up to date.
. Enforce disciplinary action as needed.
. Ensure that company policies and procedures,safety and other laws regulations,and requirements are implemented and followed.
. Maintain a schedule availability flexible to the business demands.
. Manage expectation,processes and multiple projects simultaneously.
. Able to handle the pressures of simultaneously coordinating a wide of activities and recommend appropriate solutions to restaurant problems.
. Operate ethically to protect the image of the company.
. Performs other duties and responsibility as required or requested.
Skills
• Assistant Manager Experience
• Shift Management
• Supervising Experience
• Inventory Control
• Cash Handling
• Management
• Sales
• Loss Prevention
• Upselling
• Leadership
• Cooking
• Customer Service
. P&L Review
. Scheduling
E D U C A T I O N
Honors, High School Diploma
Samuel J. Tilden High School, Brooklyn, NY
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