Customer Service Client Services
Resume:
Walter Weichsel
DeLand, Florida *****
**********@*****.***
To join a company that offers a stable and positive atmosphere, and provides inspiration for the enhancement and innovation of the work culture for the betterment of all parties concerned.
Authorized to work in the U.S. for any employer
Work Experience
Financial Customer Service Agent
Foundever- DeLand, Florida
October 16, 2023 to February 26, 2024
Answered calls and solved questions for Bank of America Credit Card Customers. Site Leader
Ricoh- Lake Mary, Florida
May 8, 2023 to June 16, 2023
Printing and Mail, Administrative functions as needed. Client Services Representative I
Canon Solutions America @ Stifel Financial Center: St. Louis, Mo. August 18, 2019 to May 5, 2023
Operated Canon IPC 750 color copiers with hole punch, stapling, folding, sorting and collating, and booklet-making capabilities.
Experienced in the use of commercial folders, binding, and other print production functions. Printing and Mail Technician
McKendree University- Lebanon, Il.
January 10, 2011 to August 18, 2018
Effectively operated black and white and color copiers to produce a variety of high-quality print jobs. Handled all functions in mail and package processing. Experienced in the use of commercial folders, laminators, booklet makers, binding, and other related materials.
General Building Maintenance
Lindenwood University- Belleville, Il.
January 2004 to December 2007
Handled all custodial and maintenance functions including floor care, painting, keeping all classrooms, hallways, offices and bathrooms clean and sanitized, etc. Oversaw all scheduling of classrooms for campus.
Provided grounds and building security.
Set up computers and projectors for classroom PowerPoint presentations. Handled all professor support activities.
Custodial/Operations
McKendree University- Lebanon, Il.
October 10, 2001 to January 2004
Handled all custodial functions including floor care, keeping all classrooms, hallways, offices, common areas and bathrooms clean and sanitized, etc. My prime building was the gymnasium where I cleaned the gym, offices, classrooms, common areas, and the kept the locker rooms and bathrooms cleaned and sanitized.
Set up for special events (speakers, fine arts, banquets, graduations, etc.) on campus. Operated AB Dick offset printing press to produce printed materials for the administrative and teaching staff.
Store Manager
B & G Music- Belleville, Il.
January 1996 to December 2001
Scheduled work for six employees.
Reviewed sales, service, installation, and troubleshooting of products with owner on a weekly basis.
Designed and installed commercial sound systems.
Performed computer transactions for sales and billing. Performed shipping and receiving of merchandise, damaged products, and customer special orders.
Education
Master of Business Administration
McKendree University- Lebanon, Il. US
July 2018
Bachelor of Business Administration
McKendree University
May 2014
Skills
● Document findings of study and prepare recommendations for implementation of new systems. Procedures, or organizational changes.
● Analyze data gathered and develop solutions or alternative methods of proceeding.
● Effective communication with Supervisors, Peers, or Subordinates.
● Establish and Maintain strong interpersonal relationswhips.
● Monitor processes, materials, or surroundings.
● Estimate the quantifiable characteristics of products, events, or information.
● Management
● Supervising Experience
Military Experience
Branch: United States Air Force
Service Country: United States
Rank: E-4
December 1977 to November 1981
Physical Therapy Technician
MAC Honor Guard
Certifications and Licenses
Red Cross First Aid, CPR, AED, Heimlich, First Aid for Severe Trauma Certifications American College of Surgeons ‘Stop the Bleed’ Certification I earned a Gold Certificate in Electronics Technology in 1973 at BOCES in Westbury, N.Y.
Additional Information
1973 to 1975
I worked at APC (Active and Passive Components) in Plainview, N.Y. designing, rolling, and manufacturing polycarbonate capacitors.
1976 to 1977
I worked at EDL (Electronics Development Labs) in Plainview, N.Y. manufacturing thermocouple probes.
I worked at PRD (Harris Corp.) Electronics on the assembly line hand and wave soldering circuit boards, wiring harnesses, chassis wiring, etc. on government contract aviation electronics.
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