Service Representative Customer
Resume:
T’WANN CAMPBELL
*************@*****.*** 214-***-****
CEDAR HILL, TX 75104
LINK - HTTPS://WWW.LINKEDIN.COM/IN/TWANNCAMPBELL76 Hard Working individual who thrives under pressure looking for an opportunity where I can utilize my people skills, adaptability, tenacity, and business acumen. BEST
GARDAWORLD
From: 08/15/2022 - Currently Employed
Title: Event Staff
Location: Arlington, TX
Job Duties/Resposibilities: Event staff for concerts and sporting events at AT@T Stadium(Dallas Cowboys stadium)
Only work events that I choose to sign up for.
REMX - MCKESSON
From: 01/16/2023 - 06/30/2023 - Temporary
Title: Customer Service Representative
Location: Remote
Job Duties/Resposibilities: Perform Medical Benefit investigations to determine patients eligibility.
Medical insurance verifications & prior authorization follow-ups. Answering medical related questions
Adhering to a specific schedule
Maintaining required goals along with meeting the expected KPI’s Responding to emails and chat request
Researching utilizing internal systems
HEALTH AND
HUMAN SERVICES
COMMISSION
UNITED
HEALTHCARE
SKILLS
From: 06/19/2006 - 11/15/2020
Title: Texas Works AdvisorII (Caseworker)
Location: Grand Prairie, TX
Job Duties/Resposibilities: Communicated directly with applicants to share program requirements,
benefits, appeals process and other information.
Interviewed applicants and family members or authorized representatives to collect information related to
identifying need for program benefits. Reviewed client information to determine continuing program eligibility. Determined applicants eligibility for Snap(food stamps), Medicaid, and TANF(Temporary Assistance for Needy
Families-cash assistance.
From: 08/22/2023 - 12/15/2023
Title: Customer Service Representative
Location: Remote
Job Duties/Resposibilities: Perform Medical Benefit investigations to edit policies and or address inquiries
Medical insurance verifications & prior authorization follow-ups. Answering policy related questions
Adhering to a specific schedule
Maintaining required goals along with meeting the expected adherence goals
Responding to emails and chat request
Researching utilizing internal systems
Always prepared to devise a game plan, adapt well to change, excellent communication skills, emphasize inclusions, professionalism, and teamwork. Effectively communicate with customers, associates and company leadership in a friendly, respectful, cooperative and pleasant manner.
Contact this candidate