Administrative Assistant Customer Service

L I N A Z I T A

**** ********** ********, ***********, **, L5M 6T3

Tel. 416-***-**** Email. *****@****.**

C O O R D I N A T O R

Efficient and results-oriented Administrative Specialist and Membership Coordinator boasting extensive expertise in both digital and traditional marketing, as well as proficiency in public awareness campaigns, public relations, and event coordination within the realms of education and non-profit sectors. Skilled in crafting print and digital materials and adept at recruiting sponsors and staff members. Demonstrates advanced leadership, communication, instructional, and customer service abilities, with a strong emphasis on administration. Recognized for fostering and nurturing productive relationships with clients, vendors, sponsors, and stakeholders across diverse demographics and nationalities. Bilingual proficiency in English and Portuguese further enhances communicative capabilities. C A R E E R C H R O N O L O G Y

OLDER ADULTS CENTRES' ASSOCIATION OF ONTARIO, CALEDON EAST Currently Development and Marketing Coordinator

• Lead recruitment efforts and maintain relationships with business partners and community sponsors

• Strategize and execute fundraising activities, coordinate special projects while managing budgets

• Spearhead marketing campaigns and oversee social media platforms like Twitter and Facebook using Hootsuite

• Maintain and update the organization's website (WordPress) and manage online membership platforms (Wild Apricot)

• Provide direction for various initiatives such as regional meetings, webinars, and the annual Aging Well Conference

• Assist in fundraising efforts by supporting grant proposal writing and funding development

• Implement communication strategies including media releases

• Conduct sector research projects utilizing tools like Survey Monkey

• Establish and pursue goals aligned with OACAO's Strategic Priorities as directed by the Board of Directors

• Collaborate with staff, volunteers, and community partners to promote OACAO

• Attend relevant community meetings and events as needed THE DAVIS GROUP, MISSISSAUGA June 2017 – November 2017 Inside Sales and Administrative Support

• Disseminate promotional materials to Franchises and relevant suppliers

• Oversee Franchisee orders and ensure smooth operations

• Monitor and maintain the Point of Sale (POS) system software

• Manage Help Desk inquiries, generate tickets, and track issue resolution

• Aid Franchisees with operational applications and liaise with appropriate suppliers

• Coordinate store installations, merchandising activities, and licensing processes

• Compile Requests for Quotations (RFQs), issue purchase orders, and maintain store budgets up-to- date

A R E A S O F E X C E L L E N C E

Multi-Channel Marketing & Communications Brand Awareness & Campaign Management Account Relations Budgeting Program & Event Coordination Hiring & Training Personnel Database Management Technical Skills: MS Office (Word, Excel, Power Point, Outlook), CIMS, Hootsuite, WordPress and Canva L I N A Z I T A

3373 Equestrian Crescent, Mississauga, ON, L5M 6T3 Tel. 416-***-**** Email. *****@****.**

C A R E E R C H R O N O L O G Y C O N T I N U E D … AIR RIDERZ TRAMPOLINE PARK, MISSISSAUGA January – June 2017 Sales and Event Manager

SQUARE ONE OLDER ADULT CENTRE, MISSISSAUGA 2007-2017 Marketing & Community Development Coordinator

SQUARE ONE OLDER ADULT CENTRE, MISSISSAUGA 2005-2007 Program Coordinator

AMICA MATURE LIFESTYLES-THE BALMORAL CLUB 2000-2002 Wellness & Vitality Director

DOWNSVIEW SERVICES TO SENIORS 1999-2000

Program Coordinator

E D U C A T I O N

HTML and CSS for Beginners 2015

Camp Tech

WordPress for Beginners 2014

Camp Tech

Marketing & Sales Certificate 2008

Sheridan Institute of Technology & Advanced Learning Bachelor of Health Administration 2002

Ryerson Polytechnic University

Diploma-Activation Co-ordinator/Gerontology 1994

The George Brown of Applied Arts & Technology

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