Data Entry Customer Service

MARY JO HAKE

*** ***** **** ***, ******** FL ****2

OBJECTIVE Full or Part time data entry SKILLS & ABILITIES Use of Microsoft software Word, Excel, PowerPoint, Access Outlook, Windows operating systems, Arc Info, ADP EXPERIENCE

ADMINISTRATIVE ASSISTANT LEE COUNTY PROPERTY APPRAISER 2014-2016 Assistant to Kenneth Wilkinson LCPA, James Sherron Chief Deputy, Jennifer Laufenberg HR and Budget Director. Duties included Payroll Processing, HR, Maintaining employee files and records, Tracking of all invoices assets and purchases. Off-site training and support of taxpayers on Leepa.org, Travel arrangements, Scheduling, phones etc.

HELP DESK COORDINATOR LEE COUNTY PROPERTY APPRAISER 2007-2014 Monitoring of Phone System, Tracking of all invoices assets and purchases. Testing software, Troubleshoot issues with software, hardware, staff PC’s, training and support of staff and off site training and support to taxpayers on website.

GIS TECH LEE COUNTY PROPERTY APPRAISER 1997-2007 Digitizing residential and commercial building plans using GDS. For use in CAMA. Help Desk for all county departments using GDS software. Troubling shooting issues with hardware and software Moving to a new system in 2000 using Arc Info and sketch pro for input of plans. Organizing the sharing of plans from all the permit depts. In the county.

RESIDENTIAL PERMIT TECH LEE COUNTY PROPERTY APPRAISER 1993-1997 Coordination of Permits, CO, CC, and Sales to Field auditors for onsite inspections, Updating all property information based on notes of field auditors

TANGIBLE PERSONAL PROPERTY FIELD AUDITOR LEE COUNTY PROPERTY APPRAISER 1990-1993 Processing tangible tax returns, discovery of new businesses and updating and maintaining records of all businesses in Lee County

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