Property Manager Customer Service

SS

SHERI SULLENDER

**************@*****.*** 1-816-***-**** Savannah, MO 64485

Property Manager focused on satisfying tenants and maintaining high occupancy rates. Reports any major issues to property owners and takes initiative in finding workable solutions. Autonomous when minor issues on-site arise. Highly- motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Compliance Monitoring

Grounds Maintenance

Maintenance Scheduling

Contract Negotiation

Tenant relations

Vendor Management

Property Management

Staff Management

Preventive Maintenance

Maintenance knowledge

Valid Missouri driver's license

Marketing and Advertising

Knowledge of leasing and market conditions

Administrative Support

New Construction

Skilled multi-tasker

Leasing and sales

Tenant and eviction laws

Payment Collection

Financial budgeting and reporting

Rent collection

Multi-family property management

Property Inspections

HRM Services, LLC Saint Joseph, MO

Property Manager

01/2020 - Current

Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.

Established policies regarding tenant relations and enforcement of rules and regulations within the properties.

Processed evictions when necessary in accordance with state laws and procedures.

Ensured that all rent payments were collected on time by following up with delinquent tenants.

HRM Services, LLC Saint Joseph, MO

Regional Manager

Ensured compliance with all applicable laws related to employment practices within the region.

Trained staff on product knowledge, customer service techniques, sales strategies.

Developed annual budgets for each district within the region. Participated in job fairs throughout the year to recruit qualified candidates for open positions in the region.

Summary

Skills

Experience

Education and Training

Savannah High School Savannah, MO

Fair Housing Training

Zeffert LIHTC application / income and asset

References available upon request.

Certifications

References

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