Customer Service General Manager

Vladimir Salgado

RESTAURANT MANAGEMENT CONSULTANT - self-employed

North Hills, CA 91343

******************@*****.*** - 818-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

RESTAURANT MANAGEMENT CONSULTANT

self-employed - North Hills, CA - 2008 - Present

Customer service marketing

● Sales projections scheduling

● P&L interpretations

● Banking procedures

● Inventory and control sale reporting

● Customer service training, coaching, and supervision GENERAL MANAGER

self-employed - Burbank, CA - 2009 - 2010

Controlled inventory flow

● Trained new personnel

● Maintained customer integrity

● Channeled publics feedback to corporate headquarters

● Assisted in speed of services innovations in order to break sales records and increase daily traffic GENERAL MANAGER

DEL TACO - Northridge, CA - 1993 - 2008

Controlled food and labor costs

● Oversaw employee schedule/hours

● Managed labor matrix performance

● Training and Coaching Development

● Responsible for controlling profit and meet flow through case flow sales

● Maintained local marketing and advertising

● Ensured that all the proper Health Department certificates were up to date and that all employees were in compliance

● Delivering products to stores in Ventura County, Palmdale/Lancaster, Santa Clarita, Oxnard, Bakersfield, and Newberry Park

OFFICIAL CREDENTIALS + ACCOLADES

EDUCATION

Economics & Business Administration

University National of Nicaragua

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