Client Support Operations Manager

Richard La Cava

415-***-**** *******@**.*** San Francisco, CA

Linkedin.com/in/richard-la-cava-a36b2926

Instagram @finediningwithrichard

Experience

Law Offices of Richard A. La Cava, APC San Francisco, CA

Attorney at Law 1988 - 03/2023

Founding attorney, provided Bankruptcy legal services for individuals and small business in and around the bay area for over 30 years. Filed over 2000 chapter 7, 13 and 11 bankruptcies for thousands of individuals. Worked with thousands of clients to develop plan of action for their personal debt issues, tax debts, involving both bankruptcy and non-bankruptcy strategies. Successfully completed thousands of cases. Provided client support and guidance for rebuilding post-bankruptcy credit and finances.

Security Pacific Bank/Bank of America San Francisco, CA

Assistant Manager Operations, AVP 11/1986 - 09/1988

Assistant Vice President operations manager for the Private Banking Office. Provided managerial support for Senior lending offices and management, technical support, including computer support and system updates. Client support in all aspects of banking from facilitating international wire transfers, foreign money exchange, loan documentation generation and support. Generating daily and weekly reports re office productivity and performance reviews. Supervised additional support staff.

Skills

Dispute Resolution – Bankruptcy Law – Personal Bankruptcy – Community Consultation – Real Estate -

Customer service - Communication skills - Computer literacy - Time management - Guest services - Microsoft Office applications – English – Leadership - Documentation review – Legal Issues – Legal Service – Tax Law – Litigation – Contract Negotiation

Education

Western State University / Thomas Jefferson School of law San Diego, CA

Law JD 06/1984

Graduated with honors in Contract Law

United States University now National University San Diego, CA

Master of Education Degree 06/1982

UCSD San Diego, CA

BA Drama Muir College 06/1981

Performed in the Edinburgh fringe festival

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