Sales Manager Regional
Resume:
D E E P A K C H U L A N I
*******@*****.***
Miami, United States 33172
SUMMARY
Organized manager bringing strengths in handling work independently and solving routine problems without oversight. Offers expertise in merchandising and organizing and ability to quickly learn new processes.
Skilled team player with strong background in managerial environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Dependable sales industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Shift Manager with strong organizational skills and attention to detail. Exhibit authoritative and fair leadership qualities. Friendly and calm demeanor. Excellent communication and customer service skills. Display efficiency and strong time-management skills. EXPERIENCE
Operations Manager, Chain Solutions, Jan 2024 Current, Miami, FL Anticipated operational needs for cost-effective labor scheduling. Supervised daily operations by recommending improvements, noting areas for concern and rewarding exceptional results.
Established new customer relationships to generate more business and enhance profitability. Recommended or advised management on improvements for building facilities and equipment. Maintained onsite presence to oversee operations and verify compliance with company operational standards.
Demonstrated structured thinking to solve problems and conduct root cause analysis. Generated creative solutions to identify and implement improvements in processes. Coordinated logistics management functions for supplies, equipment and company assets. Directed activities of warehouse, shipping and receiving and freight movement teams. Analyzed data to develop and deploy strategies to enabling growth, improving costs and driving performance.
Developed relationships with transportation vendors to reduce cost and reaction time and improve transport times.
Supervised receipt, storage and positioning of supplies and equipment for [Type] operations. Negotiated favorable shipping rates and service agreements to reduce freight costs and improve on-time delivery performance.
Established assignments, priorities and maintenance protocols for vehicle operations. Executed cross-docking strategy to reduce warehousing and storage costs while improving supply chain efficiency and order fulfillment speed. DC
Coordinated customers' contracts and arranged timely shipments to meet delivery targets. Coordinated supplier contracts, negotiating agreements and monitoring performance. Coordinated delivery times and locations by issuing clear shipping and routing instructions. Manager, Divico, Feb 2020 Jan 2024, Sint Maarten Kept adequate products on selling floor by checking storeroom for needed inventory. Assisted in visual merchandising by building promotional displays. Responded to customer requests and complaints and resolved issues to customer satisfaction. Directed and supervised employees engaged in sales, inventory-taking, and performing services for customers.
Managed delivery of quality customer service, enabling staff to expeditiously service customers and provide good shopping experience.
Coordinated pricing changes and short-term mid-month & month end promotions to increase sales.
Set expectations and modeled excellent service by projecting positive attitude and enthusiasm toward job, company, and customers.
Stayed closely connected with floor operations by engaging customers and offering assistance. Analyzed results through reporting and translated information into data-driven actionable behavior to drive KPI improvements.
Directed employees to replenish inventory and keep shelves presentable, consistently driving sales with attractive displays.
Worked with senior managers to forecast demand and optimize both staff coverage and inventory levels.
Examined merchandise to ensure correct prices and displays. Kept store safe by identifying and removing safety hazards such as spills and blocked exits. Attended managers' meetings to report on inventory and sales. Motivated staff to meet individual and team goals by assisting customers and upselling products.
Performed B2B sales of beers Heineken, Desperado, Dragon Stout & Amstel beer with monthly sales of over $ 175,000.
Performed B2B sales of dry goods with over 1500 Sku's of brands such as pedigree, SC Johnson, Mars, Macro, Glade, Baygon, Ellie - Vire milk, Nestle Ice-cream, Hagen Daz ice-cream, Compal juice, Scott paper towel, Diamond foil with monthly sales of over $ 160,000. Executed B2B sales of frozen items with monthly sales of over $150,000. Completed daily opening, closing and administrative tasks for smooth business operations. Coached and mentored employees through technical challenges. Identified new business opportunities and quickly evaluated opportunities. Collaborated with cross-functional teams to brainstorm ideas and implement solutions. Managed competing priorities from various teams needing quick turnarounds. Analyzed and developed reports to forecast workload and measure department performance. Monitored store inventory levels and ordered new equipment to prevent shortages. Established customer relationships to generate more business, maintain store profitability and expand brand loyalty.
Recruited, interviewed and hired new employees based on strengths, preparedness and work experience.
Directed customers to appropriate aisle locations and answered questions regarding product uses.
Analyzed store reports to evaluate performance, increase sales and reduce controllable expenses.
Monitored and adjusted staff schedules based on changing operational demand. Scheduled shifts to minimize labor costs and drive productivity. Analyzed and optimized sales, marketing and promotional strategies using industry expertise. Interacted with customers on sales floor to build rapport and offer product expertise. Set up promotional displays to highlight new products and special offers. Monitored expenditures and inventory usage to meet targets with minimal waste and under- budget costs.
Tracked labor, sales and inventory and managed operations to maximize returns. MANAGER, Caribbean Boulevard Enterprises, Feb 2005 Jan 2020, Sint Maarten Resolve customer complaints regarding sales and service. Review operational records and reports to project sales and determine profitability. Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced. Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Supervise other clerical staff and provide training and orientation to new staff. Determine price schedules and discount rates..
Review operational records and reports to project sales and determine profitability. Monitor customer preferences to determine focus of sales efforts. Monitor sales staff performance to ensure that goals are met. Listen to and resolve customer complaints regarding services, products, or personnel. Monitor sales staff performance to ensure that goals are met. Hire, train, and evaluate personnel.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
Prepare sales and inventory reports for management and budget departments. Keep records pertaining to purchases, sales, and requisitions. Inventory stock and reorder when inventories drop to specified levels. Examine merchandise to ensure correct pricing and display, and that it functions as advertised. SKILLS
Sales and Marketing Administration and Management
Coordination
Service Orientation
Monitoring
Jan 1995
Jan 1993
Judgment and Decision Making Negotiation
Computers and Electronics Customer and Personal Service Management of Financial Resources Product presentation Organize inventory Retail space planning
Manage employees Problem-solving
Creative thinking Networking
Sales monitoring Expense tracking
Motivation
ACCOMPLISHMENTS
Introduced new product lines to Improved Sales to gain clientele Obtained major Market share of clientele negotiated and obtained key Distributors. EDUCATION
Bachelor of Science, Management Finance
Johnson & Wales University Providence, RI
Bachelor of Science, Business Administration
Johnson & Wales University Providence, RI
LANGUAGE
Spanish, Fluent
English, Fluent
Hindhi, Fluent
French, Beginner (A1)
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