Supply Chain Management

WADE PHILLIPS

Parker, CO ***** 720-***-**** ****************@*****.*** Linkedin.com/in/wade-phillips-b1a1b1277/

Mass Markets Supply Chain Management and Operational Efficiencies

I bring extensive supply chain management experience and a proven track record of success collaborating with major electronics manufacturers to deliver products and services to customers and businesses. My experience encompasses the seamless management of new product launches, programs, and projects characterized by their substantial scale, intricate technical components, and transformative impact. My proficiency spans all facets of the supply chain, including strategic planning, sourcing, production, warehousing, and reverse logistics, with a keen focus on sustainability. I excel in leveraging data analytics, implementing key performance indicators (KPIs), ensuring quality control, and overseeing production and financial aspects. My comprehensive skill set extends to product lifecycle management, repair, refurbishment, operational efficiencies, and recycling initiatives. This diverse skill set positions me as a valuable asset capable of delivering significant value to any organization seeking a seasoned professional with a holistic understanding of the supply chain landscape.

SKILLS

Operational Excellence Compliance External Affairs and Regulatory Finance-Budget Accounting Sustainability

Information Technology Data Analytics P&L Management Product Lifecycle/NPI Sales Real Estate & Facilities

WORK HISTORY & HIGHLIGHTS

AT&T, Englewood, CO 2019 - November 2023

Principal Program Manager-Mass Markets Supply Chain and Operational Efficiencies

Responsible for end-to-end program and project management of large scope portfolios that are company-wide, cross functional and strategic in nature. I supply technical and analytical guidance to project teams, recommend and drive value add solutions, and communicate strategy and results to internal and external stakeholders.

Provide leadership and manage multiple transformative initiatives and footprint optimization courses of action across the AT&T broadband and wire-line distribution network, including four regionally owned distribution centers, forward logistics processes, systems, materials, and a third-party vendor network.

Work to capture, organize, prioritize, and coordinate updates for all strategic projects for the broadband Supply Chain Director team.

Develop programs to invoice and manage multiple agreements in support of video services transformation and separation from traditional broadband services.

Complete multiple fiscal impact analysis and cost per unit views used to manage invoicing and contract management.

Execute carrier service logic changes to a direct fulfillment process to reduce 1-2 day service levels, increase cheaper ground shipments while maintain on time delivery for our customers. On track to save $3.5M annually.

Managing a multi-year transformative project to modernize 3 regionally owned distribution centers: including industrial and architectural engineering analysis, recommendations for consolidation, automation, and other operational efficiencies.

Working on a centralization and distribution strategy for national keep levels of on hand network inventory; and modeling an outsourcing solution for fiber cable cutting operations to reduce AT&T real estate and maintenance expense.

Program Champion for Global Supply Chain training and capabilities development. Ensure compliance of 200+ employees.

AT&T, Englewood, CO 2015 - 2019

Associate Director-Global Supply Chain

Management of AT&T Video and Broadband Reverse Logistics operations, including 6 vendor locations, producing +16M Refurbished Set top boxes and +5M install hardware units annually, and asset recovery processes; responsible for Expense budget ($400M), efficiency/cost savings initiatives, and vendor performance (CPU, Quality, Delivery to Forecast).

Responsible for reverse logistics eWaste collection and Responsible Recycling, including DIRECTCV Access card operations, (Combined +30M lbs. annually), Liquidation and resell channels to maximize return value.

Direct reports include 5 lead Analysts, 1 onsite Technical/Engineering Contractor, and 9 SE regional Field Test Contractors.

DIRECTV, Inc., Englewood, CO October 2013 - 2015

Sr. Manager, Service and Repair Operations

Management of DIRECTV service and Repair operations with 1 screening site in the US and 2 repair sites in Mexico, producing +6million Refurbished STB and +1M install hardware units annually.

Responsible for eWaste collection and recycling of +16M lbs. annually, including raw material value and HDD asset recovery and resell value management.

Responsible for direct reports including Sr. analyst, S&R Specialist, and onsite support in Mexico.

Represent S&R Ops on the DIRECTV Sustainability Operations working group; involved in multiple sustainability projects and reporting.

ADDITIONAL RELEVANT EXPERIENCE

DIRECTV Inc. Englewood, CO. February 2010 – October 2013.

Manager Service and Repair Operations

Jabil, Memphis, TN

Business Unit Manager-Microsoft Surface

Jabil, Memphis, TN

Program Manager-Motorola

Jabil, Memphis, TN

Repair Manager- Dell, HP, DIRECTV

LICENSES & ACCREDITATION

A+ Certified, 1998, Sylvan Prometric / Six Sigma Lean Manufacturing Champion / Targeted Selection Interviewing

AMA (American Management Association) CEU’s (Continuing Education Units):

Interviewing People

Handling People with Diplomacy and Tact

Basic Supervision

Time Management

Fundamentals of Finance and Accounting

Miller Heiman Training:

Strategic Selling (Blue Sheet)

Conceptual Selling (Green Sheet)

EDUCATION

Bachelor of Science (B. Sc.), Business Management (BM), Colorado State University - Cum Laude

Associate of Arts Degree (AA), GENERAL ARTS, University of Tennessee Southern

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